Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes

  • 1 resposta
  • 2 têm este problema
  • 2 visualizações
  • Última resposta de AliceWyman

more options

Firefox goes directly to the crash reporter every time I try to open it. Won't even open in safe mode when I try.

Firefox goes directly to the crash reporter every time I try to open it. Won't even open in safe mode when I try.

Alterado por scorch em

Todas as respostas (1)

more options

Firefox 9.0.1 Crash Report: https://crash-stats.mozilla.com/report/index/34358e47-58a5-43e6-b44a-17e782120214

Related bug 716384 NEW Startup crash @ mozalloc_abort(char const* const) | mozalloc_handle_oom() | nsConsoleServiceConstructor

Nothing much helpful in the bug or crash report that I can see, except that some of the comments in the crash report refer to Norton 360 or Norton security. What security software do you have installed?

In any case, try turning off your security software temporarily, while you download Firefox 10.0.1 and install it over the top of your current version, by going to www.mozilla.org/firefox in another browser.

You can look through the following for other ideas: