Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

how do I turn off Firefox welcome window?

  • 6 respostas
  • 4 têm este problema
  • 13 visualizações
  • Última resposta de cor-el

more options

Firefox Welcome window & my home page opens every time I go into internet (two separate tabs).

Firefox Welcome window & my home page opens every time I go into internet (two separate tabs).

Todas as respostas (6)

more options

Hi,

Please see this.

more options

My homepage was not changed in options and my original homepage still opens normally. My problem is two separate windows opening.

http://www.mozilla.org/en-US/firefox/11.0/whatsnew/

more options

Please also delete the sessionstore.* files in the Firefox Profile Folder after exiting Firefox. You can also open the profile folder from Firefox Help (Alt + H) > Troubleshooting Information > Open Containing Folder. If the problem persists please try to Reset toolbars and controls and Make Changes and Restart in the Firefox Safe Mode startup screen.

Firefox Profile Folder & Files

more options

Do you mean that you get two tabs in the same window or two windows with each one tab?

Did you check for problems with the file(s) that store the preferences and delete or move the prefs.js file and possible user.js file?

more options

I get two tabs in the same window prefs.js file and user.js file are not write protected and are in place.

more options

Did you give it a try to (re)move the prefs.js and user.js files to see if that helps?