Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I can no longer open a new tab in firefox

  • 6 respostas
  • 21 têm este problema
  • 16 visualizações
  • Última resposta por Reg Gupton

more options

I cannot open a new tab in firefox. If I click on a link, a new tab opens, but if I use the new tab button or control t nothing happens. I used to be able to open multiple tabs, but suddenly this changed. Can you tell my why?

I cannot open a new tab in firefox. If I click on a link, a new tab opens, but if I use the new tab button or control t nothing happens. I used to be able to open multiple tabs, but suddenly this changed. Can you tell my why?

Solução escolhida

Your user agent string (identifies the version of Firefox) is "Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 AskTbBCPA/3.11.3.15590 Firefox/3.6.15"

The AskTbBCPA/3.11.3.15590 part indicates the Ask Toolbar has been installed.

Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4

Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

Ler esta resposta no contexto 👍 3

Todas as respostas (6)

more options

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

more options

Thank you for your reply, but I don't have the ask toolbar installed.

more options

Solução escolhida

Your user agent string (identifies the version of Firefox) is "Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 AskTbBCPA/3.11.3.15590 Firefox/3.6.15"

The AskTbBCPA/3.11.3.15590 part indicates the Ask Toolbar has been installed.

Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4

Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

more options

Wow! That worked. Thanks so much. When I clicked view, toolbars, ask was not checked so I thought it was not installed. I guess I was wrong. Thanks again.

more options

Removing the Ask toolbar in the Win Control Panel did the trick! Thanks!

more options

I attempted the fix. I do not have the Ask toolbar installed. Any other ideas??