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Thunderbird says it is connecting to our mail server but does not and does not give an error message.

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BillinHI
BillinHI
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Thunderbird v31.6.0 on Windows 7. On about 4 April Thunderbird stopped getting new messages when I start it up or when I click Get Messages. My other computer also running Windows 7 and Thunderbird v31.5.0 (about to update to 31.6.0) works just fine. Both are on the same network (ethernet) and I can connect to my server (hawaii.rr.com) directly. Thunderbird does have the correct password installed.

Thunderbird v31.6.0 on Windows 7. On about 4 April Thunderbird stopped getting new messages when I start it up or when I click Get Messages. My other computer also running Windows 7 and Thunderbird v31.5.0 (about to update to 31.6.0) works just fine. Both are on the same network (ethernet) and I can connect to my server (hawaii.rr.com) directly. Thunderbird does have the correct password installed.

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finitarry
finitarry
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http://kb.mozillazine.org/New_messages_do_not_appear