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Why suddenly can't I print a Firefox document on my HP Envy 4500 printer?

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GB88
GB88
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I have a Mac computer running OS 10/8/5. Today I have been unable to print a document from Firefox on my HP Envy 4500 All-in-One printer. After calling HP support, it appears that the problem is with Firefox. Are you people troubleshooting this issue?

I have a Mac computer running OS 10/8/5. Today I have been unable to print a document from Firefox on my HP Envy 4500 All-in-One printer. After calling HP support, it appears that the problem is with Firefox. Are you people troubleshooting this issue?

Toate răspunsurile (1)

guigs
guigs
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HI GB88, Thank you for your question, the basic troubleshooting that can be done in Firefox is listed below: