Norton deleted the "getplusplus_adobe_reg.exe" file and now I get an error message in Firefox
I recently installed the newest version of Adobe Flash Player. As I was installing the program, Norton Internet Security said that the "getplusplus_adobe_reg.exe" file was suspect, so I deleted it. Now, every time I load Firefox, I get an error message saying that file is missing, and some websites do not function properly. I tried uninstalling and re-installing Firefox, and this did not solve the problem.
This happened
Every time Firefox opened
== I installed the newest Adobe Flash Player version
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Getplus is the problematic Adobe Download Manager (DLM) which no one needs. See if the suggestions in the following will help you to get rid of it: http://secunia.com/community/forum/thread/show/3665/adobe_dlm_will_not_uninstall
When updating or installing Adobe Flash (aka Shockwave Flash) follow these instructions (NOTE: you have the most current version installed):
Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash): your ver. 10.0 r22; current ver. 10.1 r53 (important security update 2010-06-10) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
- NOTE: On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
- NOTE for IE: Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer.
- Also see: http://kb.mozillazine.org/Flash ~~red:AND~~ How do I edit options to add Adobe to the list of allowed sites
Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
Update Java: your ver. 1.5.0_04 (~~red:very old~~); current ver. 1.6.0.20 (important security update 04-15-2010) (~~red:Firefox 3.6 and above requires Java 1.6.0.10 or higher~~; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed.
You ~~red:MAY~~ need to Update Adobe Reader for Firefox: your ver. N/A; current ver. 9.3.2 ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader You may be able to update from the Adobe Reader installed on your system instead of going to the Adobe site and downloading. Start > Program Files, find and click Adobe Reader to open, click Help, click Check for Updates. If you go to the Adobe site to download the current Adobe Reader: -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) ~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~ -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
- NOTE: On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
- NOTE for IE: Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer.
- Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:AND~~ How do I edit options to add Adobe to the list of allowed sites