Lost all folders, email, accounts, calendar settings,EVERYTHING

Today when I launched Thunderbird it opened the program to Account Setup window. I clicked the Inbox tab at the top and I noticed all my folders were gone as will as all … (citește mai mult)

Today when I launched Thunderbird it opened the program to Account Setup window. I clicked the Inbox tab at the top and I noticed all my folders were gone as will as all my email accounts, saved emails, calendar setting, basically it looks like a fresh install. An internet didn't offer much help. I did find some info about Troubleshooting Information from the Help option and found the profile folder location. It looks like there are still folders there but I am not sure what they really contain. I tried installing Thunderbird on top of the current program but it made no difference. I also tried an Import of the Default file location that Thunderbird suggested and I got an error message that the Import failed unexpectedly. I've scanned my PC for any viruses and found none. I am using the latest version of Windows 11. Seems like a weird problem as I used Thunderbird yesterday with no problems. Any help would be greatly appreciated. Thx,

Asked by apollo721 acum 1 oră

Last reply by apollo721 acum 1 minut

No way to create a new subfolder

Hello, Sorry, I have 2 problems... - When I try to create a new subfolder, nothing happens. - in the "file" submenu, "compact the folders", and "empty the trash" never co… (citește mai mult)

Hello, Sorry, I have 2 problems... - When I try to create a new subfolder, nothing happens. - in the "file" submenu, "compact the folders", and "empty the trash" never come "active"

I will not be surprised these two situations come from the same origin... Thanks in advance if you can give me a way to find it. Best regards François Cuq

Asked by cuq1 acum 2 minute

SETUP: Unable to login at server

I have just installed Thunderbird. I've completed the Account Setup. The page checks the input and then return an error message saying: "Unable to log in at server. Prob… (citește mai mult)

I have just installed Thunderbird. I've completed the Account Setup. The page checks the input and then return an error message saying: "Unable to log in at server. Probably wrong configuration, username or password".

The username and password are stored in Bitwarden [Password Manager] so are not wrong. In any case, I have the same email account open in a different browser demonstrating that I am using the right log-in name and password.

Knowing that the configuration is likely incorrect is no help. I have no idea what part of the configuration is incorrect. Guidance on what to change would be appreciated.

[Just in case the developers are reading, it would be really useful if paste was not disabled for the password field. Other browsers don't disable paste and I don't see why security requires it.]

EDITED ADDITION [Thanks David]: The email provider is Gmail.

Asked by Paul Temple acum 4 ore

Last reply by david acum 1 oră

Thunderbird won't download emails

Thunderbird stopped downloading incoming emails on 5 DEC. I still get them on my iphone, my wife's ipad, and from the isp website using Firefox as the brouser. I've che… (citește mai mult)

Thunderbird stopped downloading incoming emails on 5 DEC. I still get them on my iphone, my wife's ipad, and from the isp website using Firefox as the brouser.

I've checked passwords and server path. the only difference is Thunderbird adds a -1 to the path.

Asked by cfar2 acum 30 de minute

  • Rezolvată

New version 128 updates to 131

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten… (citește mai mult)

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version. He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur. He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago. So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different? Thanks very much for the help. Tony

Asked by manziman2018 acum 2 luni

Answered by manziman2018 acum 2 luni

Connecting to Outlook server via IMAP, lost Junk Email folder

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings: imap://<email>@outlook.office365.com/INBOX imap://<em… (citește mai mult)

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings:

imap://<email>@outlook.office365.com/INBOX imap://<email>@outlook.office365.com/Sent imap://<email>@outlook.office365.com/Drafts imap://<email>@outlook.office365.com/Trash

I used to also be able to read the Junk Email folder from the Ourlook server the same way, but the folder disappeared from my Thunderbird a couple of months ago. I tried re-adding it as a sub-folder, which is how I created it in the first place, but it won't appear on the list.

I'm not sure what else to do here. I don't know where the Thunderbird directories are stored locally any more, I'm using Ubintu 24.04.

Asked by Carl acum 3 luni

Last reply by mozilla664 acum 4 ore

multiple ImapMail/imap.gmail*

From an upgrade to Ubuntu 24.04 I had a fresh installation of Thunderbird 128.4.4esr with a new profile in a different location. After some attempts at migration I ended… (citește mai mult)

From an upgrade to Ubuntu 24.04 I had a fresh installation of Thunderbird 128.4.4esr with a new profile in a different location. After some attempts at migration I ended up with

(base) kuiper@nutmeg2:~/snap/thunderbird/common/.thunderbird/p325bquj.default$ ls -l ImapMail/ total 48 drwxr-xr-x 3 kuiper kuiper 4096 Dec 3 17:22 imap.gmail-1.com drwxr-xr-x 3 kuiper kuiper 4096 Dec 7 10:44 imap.gmail-2.com drwxr-xr-x 3 kuiper kuiper 4096 Dec 7 12:12 imap.gmail.com

This are big directories taking a lot of disk space.

(base) kuiper@nutmeg2:~/snap/thunderbird/common/.thunderbird/p325bquj.default$ sudo du -hst 1G ImapMail/* 15G ImapMail/imap.gmail-1.com 15G ImapMail/imap.gmail-2.com 17G ImapMail/imap.gmail.com

Can I just delete imap.gmail-1.com and imap.gmail-2.com?

Asked by Tom Kuiper acum 22 de ore

Last reply by david acum 1 oră

Can't add new email account

When I try to add a new email account, I'm told that either my username or password is incorrect. This isn't true. I can log on to webmail using the same credentials. Ho… (citește mai mult)

When I try to add a new email account, I'm told that either my username or password is incorrect. This isn't true. I can log on to webmail using the same credentials.

How can I solve this problem?

Asked by CarolynHoglin acum 16 ore

Last reply by david acum 1 oră

Can't customize new tab home page

I'm running the most current version of Firefox on my Windows laptop (133.0 64 bit). I'm able to customize the home page url and the home page for new windows, but I cann… (citește mai mult)

I'm running the most current version of Firefox on my Windows laptop (133.0 64 bit). I'm able to customize the home page url and the home page for new windows, but I cannot customize the home page for New Tabs. The dropdown box only gives me two choices: Firefox Default, which is a google search bar, or a blank page. See attached image of dropdown menu. On our Windows PC, we are running the current version of Firefox as well (32-bit), yet I am able to customize the home page for new tabs. What's the deal here?

Asked by eddiejoe67 acum 4 ore

Last reply by david acum 1 oră

Kostnad för att använda Thunderbird

Bästa Thunderbird, Jag vill föreslå att ni tar ut en avgift för att använda Thunderbird. Det är orimligt att ni som enda (?) e-postsystem skall vara gratis, och att ni 'g… (citește mai mult)

Bästa Thunderbird, Jag vill föreslå att ni tar ut en avgift för att använda Thunderbird. Det är orimligt att ni som enda (?) e-postsystem skall vara gratis, och att ni 'går på knäna'. Den som vill använda Thunderbird är säkert villig att betala en slant, om han därtill tvingas (!), annars kan han ju gå över till gmail eller Outlook eller något annan leverantör, som 'kostar skjortan'.

Dessutom föreslår jag att ni ändrar min e-postadress till 'lasse@kirunabo.se. Den adress ni har, lars.andersson@officekiruna.se, är urgammal. Min ännu tidigare adress, lasse@kiruna.nu, försvann för att system-ägaren inte hade vett att ta betalt !!!

Med vänlig hälsning Lars E. Andersson (frivillig donator) adress: lasse@kirunabo.se

Asked by Lars andersson acum 1 oră

Last reply by david acum 1 oră

Automatic reply from only one Thunderbird account

Hello I use Windows Thunderbird with many different mail accounts. I'd like to phase out one of them, and send back an auto reply asking the senders to change to my other… (citește mai mult)

Hello I use Windows Thunderbird with many different mail accounts. I'd like to phase out one of them, and send back an auto reply asking the senders to change to my other email address. I did not find the way to set it up for only one phased out account (old email address). Any hint ? Thanks

Asked by Jean-Jacques Winkel acum 9 ore

Last reply by sfhowes acum 1 oră

New computer-trying to set up Thunderbird. Do not want to import anything but address book

Trying to set up Thunderbird on new computer. I do NOT want to import anything but address book from old computer. I use Thunderbird to Gmail since I also have an Android… (citește mai mult)

Trying to set up Thunderbird on new computer. I do NOT want to import anything but address book from old computer. I use Thunderbird to Gmail since I also have an Android phone and want to access emails with Thunderbird and Gmail. I downloaded the Thunderbird installer, but I cannot log into Gmail when the Thunderbird setup asks me to EVEN THOUGH I know I am using the correct Gmail password, it is rejected as incorrect. Do I need to set up a whole new Gmail account? I MUST use the same email address, and I doubt Google will allow me to set up a new account with that address.

Please help.

Asked by mel.library acum 1 zi

Last reply by david acum 1 oră

  • Rezolvată

In box

I have inbox so that the messages are below the subject, correspondent and date lines. This is OK but I need to show more of the headings. Can anyone show me how to red… (citește mai mult)

I have inbox so that the messages are below the subject, correspondent and date lines. This is OK but I need to show more of the headings. Can anyone show me how to reduce the height of the subject line please. Many thanks..........Joe

Asked by Joe Selby acum 4 ore

Answered by Joe Selby acum 1 oră

Sending and Forwarding emails has become very slow or not working

Somewhere in between the latest Thunderbird update and me switching broadband providers from Virgin to Sky and back to Virgin again, all in the space of about a week, thi… (citește mai mult)

Somewhere in between the latest Thunderbird update and me switching broadband providers from Virgin to Sky and back to Virgin again, all in the space of about a week, this problem has developed with sending emails.

At first when i switched from Virgin, I got a message that my NTL email address would no longer work after 90 days, as it was owned by Virgin. Each time I wanted to send from my NTL account I got a pop-up message asking me (Think I recall correctly) to insert my NTL password. I ignored it and switched my sending email address to my gmail email account. Now I find difficulty sending both in Gmail and in Virgin, sometimes having to wait several minutes for the email to go, sometimes it not going at all, other times waiting for a copy, then occasionally "can't copy to the "sent" folder so save in "Local Folder".

I would be grateful for advice how to revert to the previous excellent service i always had with Thunderbird.

Asked by gramlagansingh acum 10 ore

Last reply by Wayne Mery acum 1 oră

Kein Profil erkannt beim Outlook import

Ich möchte Outlook PST Datei importieren "Import aus Outlook" bekomme aber eine Fehlermeldung = Kein Profil erkannt. Habe ein neues Outlook-Profil erstellt, funktioniert … (citește mai mult)

Ich möchte Outlook PST Datei importieren "Import aus Outlook" bekomme aber eine Fehlermeldung = Kein Profil erkannt. Habe ein neues Outlook-Profil erstellt, funktioniert immer noch nicht!

Asked by WIR acum 9 ore

Last reply by sfhowes acum 2 ore

PDF Inline

Hi, I had an old question about PDF's showing inside the email, but I did not have evidence. I now have a pdf that shows in line, in Thunderbird, and one that does not. … (citește mai mult)

Hi,

I had an old question about PDF's showing inside the email, but I did not have evidence. I now have a pdf that shows in line, in Thunderbird, and one that does not.

Would this help in developing and allowing Thunderbird to show Pdfs in line?

Scrrenshot att

Thanks a lot

Asked by Hennie Roets acum 2 săptămâni

Last reply by david acum 2 ore