Can't log in.
Have not been able to use thunderbird since yesterday? Server problem?
Have not been able to use thunderbird since yesterday? Server problem?
when I print a message the font is extremely small and I have multiple things printing below who the message was from. How do I delete these multiple things and increase … (citește mai mult)
when I print a message the font is extremely small and I have multiple things printing below who the message was from. How do I delete these multiple things and increase the size of the message body font? Thanks, Marc Kahn
Subject line tells my whole story. I no longer have a working Thunderbird email server. It died after the new download was installed. How do we fix it?
David. I apologize, as I don't know how to respond using this contact method. If there is a method for me to reply to the same thread, please advise. That is why I ask… (citește mai mult)
David. I apologize, as I don't know how to respond using this contact method. If there is a method for me to reply to the same thread, please advise. That is why I asked for an email to reply to. From what you just responded with, I think there is a method of responding through this forum. Please inform if I'm not correct. Thanks in advance Floyd
This is for David who has been responding to my problem. David, if possible, can I email you direct as I don't know how to answer your questions / clarifications from me… (citește mai mult)
This is for David who has been responding to my problem. David, if possible, can I email you direct as I don't know how to answer your questions / clarifications from me using this method. I can write more detailed procedures I took via normal email if that's possible. Floyd floyd6789@att.net
If I copy a message file of Local Folders from the Thunderbird profile on one computer to the corresponding path on another computer, will Thunderbird process it correctl… (citește mai mult)
If I copy a message file of Local Folders from the Thunderbird profile on one computer to the corresponding path on another computer, will Thunderbird process it correctly?
I see my e-mails in Local Folders are stored in this file, /home/norio/.thunderbird/<random>.default-release/Mail/Local\ Folders/<subfolder_name>.sbd/Inbox If I copy this file to the same path (except rewriting <random> string) on another computer by OS's commands (like cp and rsync), will the messages show up in Thunderbird on the destination computer?
I see many back-up and recovery articles that instructs the users to copy the entire profile directory and copy it to the new computer. I wonder if I can copy only a message file, so that I don't have to overwrite the entire settings and messages on the destination computer.
From an upgrade to Ubuntu 24.04 I had a fresh installation of Thunderbird 128.4.4esr with a new profile in a different location. After some attempts at migration I ended… (citește mai mult)
From an upgrade to Ubuntu 24.04 I had a fresh installation of Thunderbird 128.4.4esr with a new profile in a different location. After some attempts at migration I ended up with
(base) kuiper@nutmeg2:~/snap/thunderbird/common/.thunderbird/p325bquj.default$ ls -l ImapMail/ total 48 drwxr-xr-x 3 kuiper kuiper 4096 Dec 3 17:22 imap.gmail-1.com drwxr-xr-x 3 kuiper kuiper 4096 Dec 7 10:44 imap.gmail-2.com drwxr-xr-x 3 kuiper kuiper 4096 Dec 7 12:12 imap.gmail.com
This are big directories taking a lot of disk space.
(base) kuiper@nutmeg2:~/snap/thunderbird/common/.thunderbird/p325bquj.default$ sudo du -hst 1G ImapMail/* 15G ImapMail/imap.gmail-1.com 15G ImapMail/imap.gmail-2.com 17G ImapMail/imap.gmail.com
Can I just delete imap.gmail-1.com and imap.gmail-2.com?
changed tools/account settings/local folders to point to another disk drive (D:) in Windows 11. (C: was 95% full) copied /user/appdata/thunderbird/Local/Profiles to D: c… (citește mai mult)
changed tools/account settings/local folders to point to another disk drive (D:) in Windows 11. (C: was 95% full) copied /user/appdata/thunderbird/Local/Profiles to D: changed Local to point to D: for local and restarted TB. All files in Local (87GB worth) was corrupted and unreadable. Tried restoring all of TB under user/appdata/Thunderbird/local/profiles and switched back to my user... pointer for original profiles. Still corrupted. Restored /user/appdata.... completely (many GBs) from backup BEFORE any changes. Started TB and Local folders ARE STILL CORRUPTED! Looks like something outside user\appdata\Local and user/appdata/Roaming etc is causing the problem. PLEASE HELP
Trying to set up Thunderbird on new computer. I do NOT want to import anything but address book from old computer. I use Thunderbird to Gmail since I also have an Android… (citește mai mult)
Trying to set up Thunderbird on new computer. I do NOT want to import anything but address book from old computer. I use Thunderbird to Gmail since I also have an Android phone and want to access emails with Thunderbird and Gmail. I downloaded the Thunderbird installer, but I cannot log into Gmail when the Thunderbird setup asks me to EVEN THOUGH I know I am using the correct Gmail password, it is rejected as incorrect. Do I need to set up a whole new Gmail account? I MUST use the same email address, and I doubt Google will allow me to set up a new account with that address.
Please help.
The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR… (citește mai mult)
The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?
HELP. About a week ago my Thunderbird email began giving me "Not responding" email messages and, no matter what I did, it would shut down and then reboot, reloading the 2… (citește mai mult)
HELP. About a week ago my Thunderbird email began giving me "Not responding" email messages and, no matter what I did, it would shut down and then reboot, reloading the 250 or so messages on the server. I finally tried UNINSTALLING and and discovered that that action also uninstalled my email program on my Iphone. I REINSTALLED and all my messages came back on my laptop and THEN SOME. I currently have 23,000 messages in my INBOX, up to maybe one hundred copies of the same message over and over and over and over...Every time I tried to highlight a message and delete it, I'd get a "not responding" notice then it would reload the same messages. PLEASE, I've had Thunderbird for more than 10 years and have even been able to donate a small amount from time to time but will have to leave if this problem can't be solved. I use email for my business and send and receive more than 250 emails a day. I want ALL the email in my inbox deleted but still retain the emails stored and all my contacts list. I still receive emails on my micheledrier@att.net address and have begun using an alternative, mjdrier@gmail.com PLEASE, SOMEONE OUT THERE...I'm desperate... Thank you, Michele Drier
When I send a reply to an email message I get a notice that it has been sent but I won't get notification in my "sent" box due to a file error. How else would I know if … (citește mai mult)
When I send a reply to an email message I get a notice that it has been sent but I won't get notification in my "sent" box due to a file error. How else would I know if it's been sent unless it's noted in my "sent box".
Hi - can anyone help a pretty stupid old lady who is completely out of my depth! The email address I have been using for Thunderbird is actually my husbands, and I now w… (citește mai mult)
Hi - can anyone help a pretty stupid old lady who is completely out of my depth! The email address I have been using for Thunderbird is actually my husbands, and I now want to have my own account/address. Everything is the same except for the first name on the email 'programme'. How can I change the address mail goes to from Roy@...... to Sheila@...... This is probably something quite simple, but for me its like moving a mountain! I would really appreciate anyone's advice re this. Thankyou very much indeed.
I have Thunderbird installed on my PC and I have a HOW TO question. I have my wife's email account setup to forward all mail to my email account. When the mail arrives,… (citește mai mult)
I have Thunderbird installed on my PC and I have a HOW TO question.
I have my wife's email account setup to forward all mail to my email account. When the mail arrives, I have a filter that moves her mail to a folder and that filter works great. My problem was that we received an email yesterday where the TO line contained my both my email addresses (i.e. MMMM.xxxxx.com WWWW.ggggggggg.com). My email is not filtered and stays in the inbox but when the message arrived, the filter saw her address on the TO line in addition to my address and moved the message to her folder and I did not see the message since it was no longer in the inbox.
I tried to setup new, additional filter that I thought might work where the TO line contained both addresses where the filter action was to copy the message to her folder but leave the message in inbox but that didn't work. Since this message was from our homeowners association I tried FROM contains (i.e. @HOAssociation.com) and one or both of our email addresses on the TO line with the action still being a copy to her folder but that didn't seem to work either.
It was late at night (early morning) so I gave up and decided to ask for help so if anyone knows how to set this up. please let me know. Thanks.
bold text
As discussed previously on now-archived page https://support.mozilla.org/en-US/questions/1421215, there seems to be no way to un-ignore a sub-thread that has been ignored… (citește mai mult)
As discussed previously on now-archived page https://support.mozilla.org/en-US/questions/1421215, there seems to be no way to un-ignore a sub-thread that has been ignored. I've gone to the parent thread and un-checked the "Ignore Subthread" option (and cycled this several times) and no matter what I do, the sub-thread remains invisible. When I view the entire conversation using "Open Message In Conversation" from the parent email, I see the sub-thread, and it has the red "ignored" marker. When I hover over the marker, I get the message "This Subthread is ignored". Left-clicking the marker does nothing. Right-clicking it produces the same dialog box that I get by right-clicking anywhere on the ignored thread, offering no option to un-ignore the thread. I tried copying the ignored thread to my inbox, and this produced a copy of the ignored thread that is also ignored and cannot be un-ignored.
I am guessing that the problem has to do with the fact that THE IGNORED THREAD IS NOT A DIRECT CHILD OF THE PARENT. Please see the attached images.
SO THIS IS A BUG. It is not reasonable that the child thread remains ignored when I un-check the "Ignore Subthread" option on the parent email. It is also not reasonable that the "Conversation" view that actually displays the ignored thread and tells you that it is ignored offers no way to un-ignore the thread.
I am running Thunderbird version 128.5.1esr (32-bit) on Windows 10, and Thunderbird says that it is up to date.
After installing the latest Thunderbird (128.4.3esr (64-bit) I get the following errors (found via in How do these get fixed? I also get problems when i try to sav… (citește mai mult)
After installing the latest Thunderbird (128.4.3esr (64-bit)
I get the following errors (found via in
How do these get fixed?
I also get problems when i try to save files using IMAP aftr send, they opften land up failing and only save to Local Root after save button pressed after failure
information attached 1) Browser Consol Mode 2) Troubleshooting Information
From Browser Console Mode Parent process only(Fast) Multiprocess(Slower) 17:11:09.142 1733591469142 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons 17:11:12.305 readUpdateConfig: Unable to read app update configuration file. Exception: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]
getConfigFilePath resource://gre/modules/UpdateUtils.sys.mjs:154 readUpdateConfig resource://gre/modules/UpdateUtils.sys.mjs:839 _beforeUIStartup resource:///modules/MailGlue.sys.mjs:551 observe resource:///modules/MailGlue.sys.mjs:414
UpdateUtils.sys.mjs:865:15 17:11:12.323 readUpdateConfig: Unable to read app update configuration file. Exception: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]
getConfigFilePath resource://gre/modules/UpdateUtils.sys.mjs:154 readUpdateConfig resource://gre/modules/UpdateUtils.sys.mjs:839 _beforeUIStartup resource:///modules/MailGlue.sys.mjs:551 observe resource:///modules/MailGlue.sys.mjs:414
UpdateUtils.sys.mjs:865:15 17:11:17.093 1733591477093 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 17:11:17.093 1733591477093 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled 17:11:17.946 NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get] FileUtils.sys.mjs:28 17:11:17.946 Uncaught NS_ERROR_XPC_GS_RETURNED_FAILURE: ServiceManager::GetService returned failure code:
showWhatsNewPage chrome://messenger/content/specialTabs.js:1034 openSpecialTabsOnStartup chrome://messenger/content/specialTabs.js:740 onLoad chrome://messenger/content/messenger.js:174
specialTabs.js:1034
showWhatsNewPage chrome://messenger/content/specialTabs.js:1034 openSpecialTabsOnStartup chrome://messenger/content/specialTabs.js:740 onLoad chrome://messenger/content/messenger.js:174
17:11:36.077 Uncaught : Component returned failure code: 0x8055001e [nsIMsgDBView.open]
_createView resource:///modules/DBViewWrapper.sys.mjs:1214 _applyViewChanges resource:///modules/DBViewWrapper.sys.mjs:1524 _enterFolder resource:///modules/DBViewWrapper.sys.mjs:1282 open resource:///modules/DBViewWrapper.sys.mjs:897 _onSelect chrome://messenger/content/about3Pane.js:2756 handleEvent chrome://messenger/content/about3Pane.js:1725 updateRowClasses chrome://messenger/content/tree-listbox-mixin.mjs:717 updateSelection chrome://messenger/content/tree-listbox-mixin.mjs:599 _onClick chrome://messenger/content/tree-listbox-mixin.mjs:189 handleEvent chrome://messenger/content/tree-listbox-mixin.mjs:156
DBViewWrapper.sys.mjs:1214 17:12:11.849 1733591531849 Toolkit.Telemetry WARN TelemetryController::_delayedInitTask - saveUninstallPing failed: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/TelemetryStorage.sys.mjs :: getUninstallPingPath :: line 112" data: no] Stack trace: getUninstallPingPath()@resource://gre/modules/TelemetryStorage.sys.mjs:112 removeUninstallPings()@resource://gre/modules/TelemetryStorage.sys.mjs:2035 saveUninstallPing()@resource://gre/modules/TelemetryStorage.sys.mjs:2022 saveUninstallPing()@resource://gre/modules/TelemetryStorage.sys.mjs:368 saveUninstallPing()@resource://gre/modules/TelemetryControllerParent.sys.mjs:738 setupTelemetry/this._delayedInitTask<()@resource://gre/modules/TelemetryControllerParent.sys.mjs:887 17:13:36.200 Use of nsIFile in content process is deprecated. NetUtil.sys.mjs:249:50 17:13:36.249 Unknown descriptor 'font-named-instance' in @font-face rule. Skipped to next declaration. start-style.css:260:23 17:13:36.249 Unknown descriptor 'font-named-instance' in @font-face rule. Skipped to next declaration. start-style.css:268:23 17:13:45.735 Unknown property '-moz-border-radius'. Declaration dropped. codemirror.css:244:22
2) Troubleshooting Information
Application Basics
Name: Thunderbird Version: 128.4.3esr Build ID: 20241108210256 Distribution ID:
Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.4.3 OS: Windows_NT 10.0 19045 OS Theme:
Launcher Process: Multiprocess Windows: Fission Windows: Remote Processes: 2 Enterprise Policies: Google Location Service Key: Google Safebrowsing Key: Mozilla Location Service Key: Safe Mode: Memory Size (RAM): Disk Space Available:
Mail and News Accounts account2: INCOMING: account2, , (none) Local Folders, 0, 3
account17: INCOMING: account17, , (imap) miltonkeynes.theukhost.net:993, 3, 3 OUTGOING: , miltonkeynes.theukhost.net:465, 3, 3, true
account19: INCOMING: account19, , (imap) miltonkeynes.theukhost.net:993, 3, 3 OUTGOING: , miltonkeynes.theukhost.net:465, 3, 3, true
account28: INCOMING: account28, , (imap) euk28.eukhosting.net:993, 3, 3 OUTGOING: , euk28.eukhosting.net:465, 3, 3, true
account29: INCOMING: account29, , (imap) euk28.eukhosting.net:993, 3, 3 OUTGOING: , euk28.eukhosting.net:465, 3, 3, true
account30: INCOMING: account30, , (imap) euk28.eukhosting.net:993, 3, 3 OUTGOING: , euk28.eukhosting.net:465, 3, 3, true
account31: INCOMING: account31, , (imap) euk28.eukhosting.net:993, 3, 3 OUTGOING: , euk28.eukhosting.net:465, 3, 3, true
account32: INCOMING: account32, , (imap) euk28.eukhosting.net:993, 3, 3 OUTGOING: , euk28.eukhosting.net:465, 3, 3, true
Libraries
Library Status Expected minimum version Version in use Path
RNP (OpenPGP)
OTR - -
Calendar Settings
mark
Name Value
Name: Type: storage Disabled: Username: URI: Refresh Interval: Read-only: Suppress Alarms: Cache Enabled: iMIP Identity: id1 iMIP Disabled: iMIP Account: Organiser Id: Force Email Scheduling: Popup Alarms Supported: Alarms on Invitation Supported: Max Alarms Per Event: Attachment Supported: Max Categories: Privacy State Supported: Priority Supported: true Event Supported: Task Supported: Local Time Supported: UTC/GMT Supported: Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Isolated Web Content: 1 GPU: 1
Add-ons
Name Type Version Enabled ID
Amazon.co.uk extension 1.1 true amazon@search.mozilla.org
Bing extension 1.0 true bing@search.mozilla.org
Chambers (UK) extension 1.0 true chambers-en-GB@search.mozilla.org
DuckDuckGo extension 1.0 true ddg@search.mozilla.org
Google extension 1.0 true google@search.mozilla.org
Wikipedia (en) extension 1.0 true wikipedia@search.mozilla.org
System theme — auto theme 1.3 true default-theme@mozilla.org
British English Dictionary (Darmeth) dictionary 4.8 false {d187b435-812e-4813-a93e-edccc4118f9d}
British English Dictionary (Marco Pinto) dictionary 3.3.6 false marcoagpinto@mail.telepac.pt
Archive old messages extension 0.1.4 false archive-old-messagesr@adamreichold.de
duplicateContactsManager extension 2.1.1 false duplicateContactsManager@ddvo.net
gContactSync extension 3.1.7 false gContactSync@pirules.net
Manually sort folders extension 2.3.0 false tbsortfolders@xulforum.org
Language: English (GB) locale 128.5.20241202.160748 false langpack-en-GB@thunderbird.mozilla.org
Dark theme 1.3 false thunderbird-compact-dark@mozilla.org
Light theme 1.3 false thunderbird-compact-light@mozilla.org
Security Software
Type: Name
Antivirus: ZoneAlarm NextGen Antispyware: Firewall: ZoneAlarm NextGen Firewall
Legacy User Stylesheets
Active: false Stylesheets: No stylesheets found
Graphics
Features Compositing: WebRender (Software) Font Visibility Debug Info: Windows Platform Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: - WebGL 1 Driver Renderer: WebGL is currently disabled. WebGL 1 Driver Version: - WebGL 1 Driver Extensions: - WebGL 1 Extensions: - WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL is currently disabled. WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Target Frame Rate: 60 DirectWrite: true (10.0.19041.4355)
GPU #1 Active: Yes Description: NVIDIA NVS 300 Vendor ID: 0x10de Device ID: 0x10d8 Driver Version: 21.21.13.4201 Driver Date: 11-14-2016 Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Subsys ID: 0862103c RAM: 512
GPU #2 Active: No RAM: 0
Diagnostics AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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 Display0: 1280x1024@60Hz scales:1.000000|1.000000 Display1: 1280x1024@60Hz scales:1.000000|1.000000 DisplayCount: 2 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=2 error=0 GPUProcessPid: 9576 Window Device Pixel Ratios: 1,1 ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] Font Visibility Debug Info: Windows Platform WebGPU Default Adapter: [object Object] WebGPU Fallback Adapter: [object Object]
Decision Log HW_COMPOSITING: available by defaultblocked by runtime: Acceleration blocked by safe-mode D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled GPU_PROCESS: available by default WEBRENDER: available by defaultunavailable-in-safe-mode by runtime: Safe-mode is enabled WEBRENDER_COMPOSITOR: available by defaultunavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by defaultunavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by defaultunavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by defaultunavailable-no-angle by runtime: ANGLE is disabled WEBRENDER_DCOMP_PRESENT: available by defaultunavailable by runtime: Requires ANGLE WEBRENDER_SCISSORED_CACHE_CLEARS: available by default WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION: available by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default REUSE_DECODER_DEVICE: available by default BACKDROP_FILTER: available by default CANVAS_RENDERER_THREAD: available by default ACCELERATED_CANVAS2D: disabled by default: Disabled by defaultblocked by env: Disabled by Software WebRenderfailed by runtime: Disabled with non-zero canvas worker threads REMOTE_CANVAS: available by default
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): NaNms (NaN)
Output Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Speakers (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C304A&REV_1001\4&384933f&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 128 - 480
Speakers (USB AUDIO ) USB\VID_1130&PID_1620&MI_00\7&de0315b&0&0000 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
Input Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Microphone (USB2.0 MIC) USB\VID_1908&PID_2310&MI_02\7&1280499&0&0002 Enabled All default: F32LE, support: S16LE F32LE 1 default: 48000, support: 48000 - 48000 144 - 480
Media Capabilities
Enumerate database
Environment Variables
MOZ_APP_RESTART: 1 MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\mark\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\mark\AppData\Roaming\Thunderbird\Profiles\e9e3g6bm.default\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\mark\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini MOZ_LAUNCHER_PROCESS: 1
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 1705403 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.telemetry_report_ID: 1 browser.download.useDownloadDir: true browser.search.region: GB dom.apps.reset-permissions: true extensions.lastAppVersion: 128.4.3 font.internaluseonly.changed: true font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 gfx.crash-guard.d3d11layers.appVersion: 78.14.0 gfx.crash-guard.d3d11layers.deviceID: 0x10d8 gfx.crash-guard.d3d11layers.driverVersion: 9.18.13.4195 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.1 gfx.crash-guard.wmfvpxvideo.deviceID: 0x10d8 gfx.crash-guard.wmfvpxvideo.driverVersion: 21.21.13.4201 idle.lastDailyNotification: 1733481226 layers.mlgpu.sanity-test-failed: false media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: true network.cookie.cookieBehavior: 3 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1733252030 places.history.expiration.transient_current_max_pages: 44482 plugin.importedState: true plugin.state.npbrowserplugin: 0 plugin.state.npctrl: 0 plugin.state.npgoogleupdate: 0 plugin.state.nppdf: 2 plugin.state.npwlpg: 0 privacy.bounceTrackingProtection.hasMigratedUserActivationData: true privacy.donottrackheader.enabled: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1733481228179 privacy.sanitize.timeSpan: 0 security.disable_button.openCertManager: false security.osreauthenticator.password_last_changed_hi: 748071 security.osreauthenticator.password_last_changed_lo: 1963215560 security.remote_settings.crlite_filters.checked: 1635364928 security.remote_settings.intermediates.checked: 1635364928 security.sandbox.content.tempDirSuffix: {bf9049fb-be57-4bc3-8496-a0dbbdc0ae1c} security.sandbox.plugin.tempDirSuffix: {3a1867a1-7a38-47bd-a4a7-c4feca12d77f} signon.importedFromSqlite: true storage.vacuum.last.content-prefs.sqlite: 1732272901 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1731775945 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: true
Places Database
Accessibility
Activated: false Prevent Accessibility: 0 Accessible Handler Used: Accessibility Instantiator:
Library Versions
Expected minimum version Version in use
NSPR 4.35 4.35
NSS 3.101.1 3.101.1
NSSSMIME 3.101.1 3.101.1
NSSSSL 3.101.1 3.101.1
NSSUTIL 3.101.1 3.101.1
Sandbox
Content Process Sandbox Level: 0 Effective Content Process Sandbox Level: 1 Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Running in Safe Mode GPU Process Sandbox Level: 1
Startup Cache
Disk Cache Path: C:\Users\mark\AppData\Local\Thunderbird\Profiles\e9e3g6bm.default\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true
Internationalisation & Localisation
Application Settings Requested Locales: ["en-GB"] Available Locales: ["en-GB","en-US"] App Locales: ["en-GB","en-US"] Regional Preferences: ["en-GB"] Default Locale: "en-GB"
Operating System System Locales: ["en-GB"] Regional Preferences: ["en-GB"]
Remote Debugging (Chromium Protocol)
Accepting Connections: URL:
Printing
Modified print settings
print_printer: \\REMUS\HP Deskjet 1050 J410 series print.more-settings.open: true print.print_printer: PDF995 print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_footercenter: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_footerleft: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_footerright: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_headercenter: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_headerleft: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_headerright: print.printer_\\REMUS\HP_Deskjet_1050_J410_series.print_orientation: 0 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_bgcolor: false print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_bgcolor: false print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_bgimages: false print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_bgimages: false print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_colorspace: print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_command: print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_downloadfonts: false print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_duplex: -437918235 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_duplex: -437918235 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_edge_bottom: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_edge_bottom: 0 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_edge_left: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_edge_left: 0 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_edge_right: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_edge_right: 0 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_edge_top: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_edge_top: 0 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_evenpages: true print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_evenpages: true print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_footercenter: print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_footercenter: print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_footerleft: &PT print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_footerleft: &PT print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_footerright: &D print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_footerright: &D print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_headercenter: print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_headercenter: print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_headerleft: &T print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_headerleft: &T print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_headerright: &U print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_headerright: &U print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_in_color: true print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_in_color: true print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_margin_bottom: 0.5 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_margin_bottom: 0.5 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_margin_left: 0.5 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_margin_left: 0.5 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_margin_right: 0.5 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_margin_right: 0.5 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_margin_top: 0.5 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_margin_top: 0.5 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_oddpages: true print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_oddpages: true print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_orientation: 0 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_orientation: 0 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_page_delay: 50 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_page_delay: 50 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_paper_data: 9 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_data: 9 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_paper_height: -1.00 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_height: 296.926 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_id: 9 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_paper_name: print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_name: print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_paper_size_unit: 1 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_size_unit: 1 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_paper_width: -1.00 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_paper_width: 209.973 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_plex_name: print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_resolution: 300 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_resolution: 300 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_resolution_name: print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_reversed: false print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_reversed: false print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_scaling: 1.00 print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_scaling: 1 print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_shrink_to_fit: true print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_shrink_to_fit: true print.printer_\\romulus\HP_Deskjet_1050_J410_series.print_to_file: false print.printer_\\ROMULUS\HP_Deskjet_1050_J410_series.print_to_file: false 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Hello, yesterday, I asked for help about a problem I have with Thunderbird : "Sending an e-mail with an Outlook address is impossible with Thunderbird !" I got… (citește mai mult)
Hello, yesterday, I asked for help about a problem I have with Thunderbird : "Sending an e-mail with an Outlook address is impossible with Thunderbird !"
I got this answer by david 5 déc. 2024, 20:49:45 :
"check that your SMTP server has these settings: smtp.office365.com, port 587, STARTTLS, Oauth2
There are thousands and thouusands of users using outlook accounts"
But my SMTP server settings are the same as those preconized by David !
Someone has another idea ?
Thanks in advance.
Patrick.
Effective 5 Decmber 2024 Thunderbird has been unable to download emails. WOW is my ISP and I can download them there from this computer. I can download on my iphone and… (citește mai mult)
Effective 5 Decmber 2024 Thunderbird has been unable to download emails. WOW is my ISP and I can download them there from this computer. I can download on my iphone and my wife's ipad. I uninstalled the app and reinstalled it. It changed nothing.
I am grateful for the recently added ability to see a sender's URL in the "From" column. However, the URL is always preceded by a name or some other text; and when sortin… (citește mai mult)
I am grateful for the recently added ability to see a sender's URL in the "From" column. However, the URL is always preceded by a name or some other text; and when sorting the list in any folder on From, it sorts on the preceding text, not on the URL itself.
That prefix text is often (to me) meaningless and/or useless. I want to be able to sort on the URL itself without involving the text. If this is already possible I haven't figured out how to do it. If it's not possible now, I request that it be made available as a configurable option.