Can't add new email account

When I try to add a new email account, I'm told that either my username or password is incorrect. This isn't true. I can log on to webmail using the same credentials. Ho… (citește mai mult)

When I try to add a new email account, I'm told that either my username or password is incorrect. This isn't true. I can log on to webmail using the same credentials.

How can I solve this problem?

Asked by CarolynHoglin acum 19 minute

  • Rezolvată

printer settings

when I print a message the font is extremely small and I have multiple things printing below who the message was from. How do I delete these multiple things and increase … (citește mai mult)

when I print a message the font is extremely small and I have multiple things printing below who the message was from. How do I delete these multiple things and increase the size of the message body font? Thanks, Marc Kahn

Asked by MARC & CINDY acum 9 ore

Answered by mozilla664 acum 5 ore

  • Rezolvată

Strange message at the bottom of an opened email

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populat… (citește mai mult)

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populated draft 'return to the sender" email.

A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Robert Hill <arnilmmproductions@gmail.com>"

It doesn't mark the original email as 'Read' when I close it. But if I right click on it, it gives me the option of opening it a new Tab, a new Window, or a Conversation.

The problem seems to recur after a Thunderbird upgrade.

Hoping to get your response and a solution soon. Thank you.

Asked by Robert Hill acum 1 lună

Answered by Robert Hill acum 1 lună

Thunderbird repatedly asking login to deleted gmail

After deleting/removing a gmail account Thunderbird gets stuck in a loop constantly requesting that I login into that non-existing account. The only solution I found was… (citește mai mult)

After deleting/removing a gmail account Thunderbird gets stuck in a loop constantly requesting that I login into that non-existing account.

The only solution I found was from over 2 years ago suggesting that we manually find and remove some random files, which also caused me to have to re-login into all of the existing accounts.

I feel like adding and removing accounts is a basic functionality for email apps. How has this not been fixed in over 2 years??

And why does it even remember removed accounts? If I remove it from the list of accounts I expect Thunderbird to delete all mentions of it from my system.

Asked by Zoran Ravic acum 2 ore

Last reply by Zoran Ravic acum 1 oră

Sending Emails with Attachments Very Slow Since 128.5.1 Update

It seems that ever since my Thunderbird auto-updated to 128.5.1, sending messages with attachments is VERY slow. I just sent a client an email with a 6.9 MB attachment an… (citește mai mult)

It seems that ever since my Thunderbird auto-updated to 128.5.1, sending messages with attachments is VERY slow. I just sent a client an email with a 6.9 MB attachment and it took over 2 minutes to send. A few weeks ago, that would have gotten sent in seconds. I tried cleaning out my Inbox and Sent box by moving most of the messages to local folders, but no change. Any thoughts? Anyone else having this issue?

Asked by jim265 acum 5 ore

Last reply by Googlethunderbird acum 1 oră

Connecting to Outlook server via IMAP, lost Junk Email folder

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings: imap://<email>@outlook.office365.com/INBOX imap://<em… (citește mai mult)

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings:

imap://<email>@outlook.office365.com/INBOX imap://<email>@outlook.office365.com/Sent imap://<email>@outlook.office365.com/Drafts imap://<email>@outlook.office365.com/Trash

I used to also be able to read the Junk Email folder from the Ourlook server the same way, but the folder disappeared from my Thunderbird a couple of months ago. I tried re-adding it as a sub-folder, which is how I created it in the first place, but it won't appear on the list.

I'm not sure what else to do here. I don't know where the Thunderbird directories are stored locally any more, I'm using Ubintu 24.04.

Asked by Carl acum 3 luni

Last reply by mozilla664 acum 3 ore

Severe performance/responsiveness decrease quicksearch 128.1.0esr (64-Bit) Nebula WIndows

Dear Thunderbird team and community, long term user here, thanks a lot for your awesome software, absolute essential live-saver. A few days ago, I did the update to 12… (citește mai mult)

Dear Thunderbird team and community,

long term user here, thanks a lot for your awesome software, absolute essential live-saver.

A few days ago, I did the update to 128.1.0esr (64-Bit) from 115 on win11. Very smooth transition, no issues with my 4 accounts, calendars etc. Great experience.

However, since the update, QuickSearch Ctrl-Shift-K filter that did instanteaneous filters on my 25k mailfolders came to griniding halt.

What happend: - Type a search term with filters on 'subject', 'from' 'to'activate freezes the app for many wall-clock seconds (5-10). Switching to another app and switching back gives me a Windows (Thunderbird not Responsive) in the title bar of the main window during that time.

What I expected: - almost instantaneus filter without noticable lag

What I tried: - deactivate, then uninstall expression search addon incompatible with 128 - restart in Troubleshoot mode with all addons disabled - reboot OS (Win11) several times - searched forums and stackoverflow for similar issues using different search term approaches and combinations

Thank you very much for any pointers how i could resolve the issue. Thanks again for your awesome product!

Jakob

My system (sorry, German)


 Allgemeine Informationen
   Name: Thunderbird
   Version: 128.1.0esr
   Build-ID: 20240730200333
   Distributions-ID:
   Update-Kanal: esr
   User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.1.0
   Betriebssystem: Windows_NT 10.0 22631
   Betriebssystem-Theme:
   Starter-Prozess: Aktiviert
   Fenster mit mehreren Prozessen: 0/0
   Fission-Fenster: 0/0
             Standardmäßig aktiviert
   Externe Prozesse: 3
   Unternehmensrichtlinien: Inaktiv
   Google-Location-Service-Schlüssel: Fehlt
   Google-Safebrowsing-Schlüssel: Fehlt
   Mozilla-Location-Service-Schlüssel: Fehlt
   Abgesicherter Modus: true
   Speichergröße (RAM): 63,2 GB
   Speicherplatz verfügbar: 304 GB
 E-Mail- und Newsgruppen-Konten
   account1:
     INCOMING: account1, , (imap) 
     
   account2:
     INCOMING: account2, , (none) Local Folders, 0, 3
   account3:
     
   account4:
     
   account7:
     
 Bibliotheken
     Bibliothek
     Status
     Minimal vorausgesetzte Version
     Verwendete Version
     Pfad
       RNP (OpenPGP)
       OK
       0.17.1
       0.17.1.MZLA.128.1.0esr.botan
       C:\Program Files\Mozilla Thunderbird\rnp.dll

Asked by Jakob B. acum 3 luni

Last reply by kempton acum 3 ore

Calendars Automatically Disabling

I have two CalDAV calendars on my Synology Drive. Whenever the Synology drive is doing other tasks and Thunderbird is symultaneously trying to update the calendars, the … (citește mai mult)

I have two CalDAV calendars on my Synology Drive. Whenever the Synology drive is doing other tasks and Thunderbird is symultaneously trying to update the calendars, the following will consistently occur:

1) A small error next to the calendar will appear stating the calendar is momentarily unavailable. 2) If the Synology continues to be busy, the calendar will automatically disable and a button will appear next to the calendar to enable it. All appointments and tasks are removed from the calendar and task windows/tabs.

If step 2 occurs, the calendar will not re-enable automatically. It will remain disabled until the user manually re-enables it. This risks tasks and appointments being missed.

I regard this as a bug. A serious one. Is there a solution that I have not yet found despite looking everywhere?

Asked by rhys.perrin acum 4 ore

Thunderbird Email

David. I apologize, as I don't know how to respond using this contact method. If there is a method for me to reply to the same thread, please advise. That is why I ask… (citește mai mult)

David. I apologize, as I don't know how to respond using this contact method. If there is a method for me to reply to the same thread, please advise. That is why I asked for an email to reply to. From what you just responded with, I think there is a method of responding through this forum. Please inform if I'm not correct. Thanks in advance Floyd

Asked by Floyd Smith acum 5 ore

Last reply by James acum 4 ore

Thunderbird email

This is for David who has been responding to my problem. David, if possible, can I email you direct as I don't know how to answer your questions / clarifications from me… (citește mai mult)

This is for David who has been responding to my problem. David, if possible, can I email you direct as I don't know how to answer your questions / clarifications from me using this method. I can write more detailed procedures I took via normal email if that's possible. Floyd floyd6789@att.net

Asked by Floyd Smith acum 6 ore

Last reply by david acum 6 ore

Copying message file in Local Folders

If I copy a message file of Local Folders from the Thunderbird profile on one computer to the corresponding path on another computer, will Thunderbird process it correctl… (citește mai mult)

If I copy a message file of Local Folders from the Thunderbird profile on one computer to the corresponding path on another computer, will Thunderbird process it correctly?

I see my e-mails in Local Folders are stored in this file, /home/norio/.thunderbird/<random>.default-release/Mail/Local\ Folders/<subfolder_name>.sbd/Inbox If I copy this file to the same path (except rewriting <random> string) on another computer by OS's commands (like cp and rsync), will the messages show up in Thunderbird on the destination computer?

I see many back-up and recovery articles that instructs the users to copy the entire profile directory and copy it to the new computer. I wonder if I can copy only a message file, so that I don't have to overwrite the entire settings and messages on the destination computer.

Asked by Norio acum 6 ore

Last reply by david acum 6 ore

multiple ImapMail/imap.gmail*

From an upgrade to Ubuntu 24.04 I had a fresh installation of Thunderbird 128.4.4esr with a new profile in a different location. After some attempts at migration I ended… (citește mai mult)

From an upgrade to Ubuntu 24.04 I had a fresh installation of Thunderbird 128.4.4esr with a new profile in a different location. After some attempts at migration I ended up with

(base) kuiper@nutmeg2:~/snap/thunderbird/common/.thunderbird/p325bquj.default$ ls -l ImapMail/ total 48 drwxr-xr-x 3 kuiper kuiper 4096 Dec 3 17:22 imap.gmail-1.com drwxr-xr-x 3 kuiper kuiper 4096 Dec 7 10:44 imap.gmail-2.com drwxr-xr-x 3 kuiper kuiper 4096 Dec 7 12:12 imap.gmail.com

This are big directories taking a lot of disk space.

(base) kuiper@nutmeg2:~/snap/thunderbird/common/.thunderbird/p325bquj.default$ sudo du -hst 1G ImapMail/* 15G ImapMail/imap.gmail-1.com 15G ImapMail/imap.gmail-2.com 17G ImapMail/imap.gmail.com

Can I just delete imap.gmail-1.com and imap.gmail-2.com?

Asked by Tom Kuiper acum 6 ore

Thunderbird email

changed tools/account settings/local folders to point to another disk drive (D:) in Windows 11. (C: was 95% full) copied /user/appdata/thunderbird/Local/Profiles to D: c… (citește mai mult)

changed tools/account settings/local folders to point to another disk drive (D:) in Windows 11. (C: was 95% full) copied /user/appdata/thunderbird/Local/Profiles to D: changed Local to point to D: for local and restarted TB. All files in Local (87GB worth) was corrupted and unreadable. Tried restoring all of TB under user/appdata/Thunderbird/local/profiles and switched back to my user... pointer for original profiles. Still corrupted. Restored /user/appdata.... completely (many GBs) from backup BEFORE any changes. Started TB and Local folders ARE STILL CORRUPTED! Looks like something outside user\appdata\Local and user/appdata/Roaming etc is causing the problem. PLEASE HELP

Asked by Floyd Smith acum 9 ore

Last reply by david acum 6 ore

New computer-trying to set up Thunderbird. Do not want to import anything but address book

Trying to set up Thunderbird on new computer. I do NOT want to import anything but address book from old computer. I use Thunderbird to Gmail since I also have an Android… (citește mai mult)

Trying to set up Thunderbird on new computer. I do NOT want to import anything but address book from old computer. I use Thunderbird to Gmail since I also have an Android phone and want to access emails with Thunderbird and Gmail. I downloaded the Thunderbird installer, but I cannot log into Gmail when the Thunderbird setup asks me to EVEN THOUGH I know I am using the correct Gmail password, it is rejected as incorrect. Do I need to set up a whole new Gmail account? I MUST use the same email address, and I doubt Google will allow me to set up a new account with that address.

Please help.

Asked by mel.library acum 1 zi

Last reply by david acum 7 ore

Search is broken. Is there another version of TB I can try?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR… (citește mai mult)

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Asked by mozilla516 acum 3 luni

Last reply by mozilla516 acum 7 ore

PLEASE HELP. CAN'T delete messages.

HELP. About a week ago my Thunderbird email began giving me "Not responding" email messages and, no matter what I did, it would shut down and then reboot, reloading the 2… (citește mai mult)

HELP. About a week ago my Thunderbird email began giving me "Not responding" email messages and, no matter what I did, it would shut down and then reboot, reloading the 250 or so messages on the server. I finally tried UNINSTALLING and and discovered that that action also uninstalled my email program on my Iphone. I REINSTALLED and all my messages came back on my laptop and THEN SOME. I currently have 23,000 messages in my INBOX, up to maybe one hundred copies of the same message over and over and over and over...Every time I tried to highlight a message and delete it, I'd get a "not responding" notice then it would reload the same messages. PLEASE, I've had Thunderbird for more than 10 years and have even been able to donate a small amount from time to time but will have to leave if this problem can't be solved. I use email for my business and send and receive more than 250 emails a day. I want ALL the email in my inbox deleted but still retain the emails stored and all my contacts list. I still receive emails on my micheledrier@att.net address and have begun using an alternative, mjdrier@gmail.com PLEASE, SOMEONE OUT THERE...I'm desperate... Thank you, Michele Drier

Asked by Michele Drier acum 1 zi

Last reply by Wayne Mery acum 7 ore