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Can't send on main email, but can on another, both use the default smtp settings.

DedeR
DedeR
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Using Thunderbird 38.7.2 under Linux Mint 16. I cannot send under the email mz_dede@oceandrop.org, yet can under ariel753@oceandrop.org. Both use the default SMTP, mz_dede@oceandrop.org to send.

I get an administrative error.

Not sure why one works, and not the other, since both use the one SMTP data. Both receive mail. It's frustrating, because it is my main account that won't work.

Regards. Dede

Using Thunderbird 38.7.2 under Linux Mint 16. I cannot send under the email mz_dede@oceandrop.org, yet can under ariel753@oceandrop.org. Both use the default SMTP, mz_dede@oceandrop.org to send. I get an administrative error. Not sure why one works, and not the other, since both use the one SMTP data. Both receive mail. It's frustrating, because it is my main account that won't work. Regards. Dede

Chosen solution

Try creating a new "account" in Thunderbird for that e-mail address, and see if using it works.

Read this answer in context 👍 2

All Replies (3)

user1121639
user1121639
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Chosen Solution

Try creating a new "account" in Thunderbird for that e-mail address, and see if using it works.

DedeR
DedeR Question owner
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Thanks Bruce, this worked a treat. Not at all sure why, but it did! Thanks again.

user1121639
user1121639
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Theoretically it should not make any difference, but since we are dealing with Windows, the stupidest things can & do happen. A glitch with one account.