My sent emails can no longer be found using the 'search' function and don't appear individually as a part of an email conversation. How can I fix?
My recently sent emails can no longer be found using the main 'search' function that searches all folders. Yet, I can still see some previously sent emails from a month ago to when I first started. For example, if I sent an email to a client yesterday and they didn't respond, I have no way to find my email to follow up unless I personally mine sent email folder estimating the day and time it was sent. If they did respond, my email is not in the thread as an 'individual' email in Thunderbird, but within the email itself I can see a the normal copy of the different email conversations.
I also tried using the "filter these messages" search bar for the sent emails folder and it does not work as well.
How can I fix?
All Replies (6)
It sounds like the messages in the Sent folder are not being indexed. If a message is not indexed that it will not be shown in a converation.
If you right+click on a message in Sent folder that is part of a conversation thread, is "Open Message in Conversation" a choice there? If not, right+click on the Sent folder and pick Properties and then repair.
f not doesn't help, then do Help, Troubleshooting, Open Folder on the Profile Folder line, shut down Thunderbird, delete global-messages-db.sqlite, then restart Thunderbird to have all your messages reindexed (which might take some time)
What are your results?
Wayne,
Thanks for the suggestions but neither worked. After deleting "global-messages-db.sqlite" and restarting, now none of my emails appear in the search. Any idea on how to at least repair this function? Any other suggestions for my other problem?
Is indexing enabled at tools, options, advanced, general, enable global search ?
It is. I have added an advanced search tool bar, which has given me a search option per folder (ctrl + shift + K) but my conversations are still not in thread form, ie I can only see sent mail or receive mail when I search that specific folder.
The regular search bar (ctrl + k) still doesn't yield any results.
check tools, error console immediately after startup to see if there are relevant errors listed.
Not sure what tab to look under the error console?