Data loss password recovery

I had to reset my firefox password. When signing in, the account is not synced (no extensions, history, bookmarks etc) and acts like it is the fresh instance. When manual… (read more)

I had to reset my firefox password. When signing in, the account is not synced (no extensions, history, bookmarks etc) and acts like it is the fresh instance. When manually syncing, it spins for a second then stops. Says it last synced 1 second ago. I see no data otherwise. Does resetting password seriously remove all data? What is the point of recovering the account if it gives you a fresh account anyway? There was a disclosure that mentioned some data, but not even including bookmarks or extensions is a little upsetting for me. Disrupted my work day quite a lot.

Asked by mark.adams2 3 hours ago

Last reply by mark.adams2 10 minutes ago

Ad blocking and search engine problems.

For the past week or so I am finding Youtube videos are unavailable because, I understand from messages that flash on my screen, its ads are being blocked. This does no… (read more)

For the past week or so I am finding Youtube videos are unavailable because, I understand from messages that flash on my screen, its ads are being blocked. This does not occur if I use Chrome. Also, although I had chosen Duck Duck Go as my search engine, Yahoo seems to be doing the job. Can you please advise me how I can stop ad blocking for Youtube, and yahoo appearing as the search engine, when I use Firefox. Firefox was my default browser but have changed to Chrome for the present. The O/S on my PC is Windows 10.

Asked by grtate 26 minutes ago

Did firefox disable all http traffic?

I'm not able to open any HTTP website on firefox (desktop and mobile) and it started about 2 months ago. So, is HTTP traffic not allowed anymore? I'm able to access HTTP … (read more)

I'm not able to open any HTTP website on firefox (desktop and mobile) and it started about 2 months ago. So, is HTTP traffic not allowed anymore? I'm able to access HTTP over chrome, edge and safari, but firefox (regular and developer edition and ios version) are not working. It keeps loading for about 5 minutes then I see "ns_error_net_reset" in the console network tab.

also, https-only-mode is set to "don't enable" in the settings

Asked by ahmedsabbagh1192 1 hour ago

Firefox and confluence not working

Hi, I am having some problems going through Confluence Pages with firefox in windows. I found out that I am not the only one. Can you check this please? https://jira.at… (read more)

Hi,

I am having some problems going through Confluence Pages with firefox in windows. I found out that I am not the only one.

Can you check this please? https://jira.atlassian.com/browse/CONFSERVER-88208

This only happens with firefox, not with other browsers like edge, chrome, opera, vivaldi, brave...

Thanks.

Asked by hugotome 3 hours ago

Connection speed

hello I use FF 132.0.2 (64- Bit) and Proton VPN version 3.4.3. since one of the latest updates of FF the connection to the WEB is terrible slow. I tried the Troubleshooti… (read more)

hello I use FF 132.0.2 (64- Bit) and Proton VPN version 3.4.3. since one of the latest updates of FF the connection to the WEB is terrible slow. I tried the Troubleshooting mode and the reset of FF, there is no improvement. Other browers do not have this problem and without running VPN the speed of FF is as it should be. thanks and sorry for my German Englisch HI

Asked by HI-ebe 4 hours ago

Extensions Require Disable/Re-Enabling on every restart

I am currently running Firefox on desktop (128.4.0esr) version. The last few addons that I have installed are not working properly. Or rather, they work just fine, but w… (read more)

I am currently running Firefox on desktop (128.4.0esr) version.

The last few addons that I have installed are not working properly. Or rather, they work just fine, but when I close Firefox and re-open it later, they seem to fail to actually enable. I must go to the about:addons page, disable the addon, and then re-enable it for it to actually work. If I do not do this, it will not be on my toolbar, and the Extensions sidebar button does not show the addon in the list. It's as if it isn't properly installed.

After reading this post: https://support.mozilla.org/en-US/que.../1420017 I thought maybe my extensions db got corrupted somehow, so I followed their instructions and deleted the extensions.databaseSchema config. And wouldn't you know it, it worked! Once I restarted Firefox, I saw some notifications in the main sidebar menu and was greeted with this: Notifications Once I clicked through them and enabled, everything seemed fine.

However after closing firefox again, the problem comes back. Those exact extensions that I manually approved upon restarting are the ones that are giving me troubles and not enabling properly. An interesting thing I noticed is that these all seem to be extensions that require additional permissions. I enabled the addon and gave them the permissions they requested, so I don't know why they are failing to enable properly on startup.

I want to permanently fix the problem

Asked by Delfofthebla 6 days ago

Last reply by Delfofthebla 7 hours ago

https://www.facebook.com/ not working properly

After switching to Mozilla Firefox from Google chrome I am facing a issue which I cant solve. Whenever i try to send message in https://www.facebook.com/ it shows "Couldn… (read more)

After switching to Mozilla Firefox from Google chrome I am facing a issue which I cant solve. Whenever i try to send message in https://www.facebook.com/ it shows "Couldn't send". So i though it face Facebook's problem , but after trying this same in the google chrome , it was working smoothly , no issues. Please fix this

Asked by farabial4200 8 hours ago

cannot log on to a site that I have been doing

I get this Error message when I try to sign onto my cell providers website. What does this meen and how do I fix it? You don't have permission to access "http://www.t-mo… (read more)

I get this Error message when I try to sign onto my cell providers website. What does this meen and how do I fix it?

You don't have permission to access "http://www.t-mobile.com/benefits/travel" on this server.

Reference #18.1002c417.1732590174.8736632b

https://errors.edgesuite.net/18.1002c417.1732590174.8736632b

Asked by srellobo 10 hours ago

device input/output

why is there no way to select audio/video/ microphone input or output? . my headset dies all the time and i would like to change in firefox which output the audio should … (read more)

why is there no way to select audio/video/ microphone input or output? . my headset dies all the time and i would like to change in firefox which output the audio should go into. while skullcandys headphones firmware sucks, firefox has the wherewithal to have a device settings section where i can choose which device has which input and output

Asked by Paige Scottie 10 hours ago

PIN icon to the toolbar.

I cannot pin the extension to the toolbar. The extension is not shown in the puzzle icon dropdown, and it is not in the overflow. Please add an automatic pin to the too… (read more)

I cannot pin the extension to the toolbar. The extension is not shown in the puzzle icon dropdown, and it is not in the overflow. Please add an automatic pin to the toolbar when a new extension is added! How do I pin it now?

Asked by Islenya 21 hours ago

Last reply by Islenya 10 hours ago

Page visually blocked

When navigating to msn.com/en-us, and about 5S after the page loads, the majority of the page is covered with an ad. This only happens when using an ExpressVPN Santa Moni… (read more)

When navigating to msn.com/en-us, and about 5S after the page loads, the majority of the page is covered with an ad. This only happens when using an ExpressVPN Santa Monica connection (most reliable and fastest).

If I use another VPN server location the problem is not present. Additional information: - Location: Dongguan, China - Using Google Chrome does not cause a problem. - ExpressVPN have no solution or explanation at this time. The VPN app is set to block ads but this does not help - If I connect using Surfshark there is no problem. - OS is WIN10 64-bit fully updated. - Equipment is an Asus notebook. - This issue has only appeared on or about 5 Nov which is around the time Firefox updated. - I have updated manually but no luck.

I have attached a before and after shot.

Any suggestions will be much appreciated.

Asked by howard_oldham 10 hours ago

First connect w/newsmax.com,2nd,receive attached reply "Secure Connection Failed An error occurred during a connection to www.newsmax.com.The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

get 1 connection to site, go to read other articles get this message. How am I to get rid of this and be able to read articles on newsmax.com? Secure Connection Failed … (read more)

get 1 connection to site, go to read other articles get this message. How am I to get rid of this and be able to read articles on newsmax.com? Secure Connection Failed

"An error occurred during a connection to www.newsmax.com."

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by SandraJo 13 hours ago

two stage verification using verification codes.

I recently tried logging in to my account at a financial institution and in addition to my user name and password they wanted to send me a verification code. I have no me… (read more)

I recently tried logging in to my account at a financial institution and in addition to my user name and password they wanted to send me a verification code. I have no means other than e-mail to receive the code so I cannot log in. E-mail is not one of their optional ways to get the code. They say they have not changed their procedures. Could there possibly be something in the latest Firefox updates that could cause this problem?

Asked by dhunkins 13 hours ago

Unable to update Firefox on Windows 11 Laptop

I have been unable to complete the update/upgrade of Firefox on my Laptop. Upon starting my computer I have downloaded the upgrade file offered in the opening message. I… (read more)

I have been unable to complete the update/upgrade of Firefox on my Laptop. Upon starting my computer I have downloaded the upgrade file offered in the opening message. It performs normally right up to the end when it gives a message that something went wrong. It then offers an alternate download and method to upgrade which downloads fine and begins to install. At the end of this install, the install wizard says "finished" however despite the "Launch Firefox" box is checked, it never opens Firefox. For some reason the update is not completing, and now I am having trouble with some Apps opening which I suspect is due to the browser being out of date. I have tried clearing my Cache and Cookies and re-trying but have remained unsuccessful. I really could use some assistance with getting my browser successfully updated. Best Regards, Brian

Asked by brian kim 14 hours ago

Last reply by brian kim 13 hours ago

Preventing printing

I keep getting Bad Certificate when I try to print from my Android phone. I can print from my tablet but I keep getting the message, Firefox preventing this print, Bad Ce… (read more)

I keep getting Bad Certificate when I try to print from my Android phone. I can print from my tablet but I keep getting the message, Firefox preventing this print, Bad Certificate?

Asked by vickis3664 14 hours ago

individual user name/password storage is missing

I have had software problems recently and have lost a number of functions that I could use your help with. My browser is Firefox. And for my home page I use "my.earthlink… (read more)

I have had software problems recently and have lost a number of functions that I could use your help with. My browser is Firefox. And for my home page I use "my.earthlink".

Upon completion of the repair, I discovered that all my stored passwords and user names were lost. I had 189 protected items that are now gone. Does your program (Mozilla/Firefox) have a cloud file or another method to retrieve this information?

Asked by larry kizer 16 hours ago

Remove "News" on new tab page

Hi. Recently, in my Firefox browser on Windows, there is a new "News" section on the new tab page - how can I get rid of this?? I like the Pocket stories on the new tab… (read more)

Hi. Recently, in my Firefox browser on Windows, there is a new "News" section on the new tab page - how can I get rid of this??

I like the Pocket stories on the new tab page, precisely because they are usually *not* news - they are interesting, thought-provoking, or quirky stories that provide a break from actual news headlines. I need to escape the actual "breaking news." Please allow users to get ride of the "real" news section.

Asked by austenfarrell 16 hours ago