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I no longer have the "Use Adobe Acrobat (in Firefox) option for the PDF Application

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My Accounting software is being run on a Mozilla browser. When I preview reports, it downloads it instead of previewing the report in a new window. My instructions are go to Mozilla browser Options/Applications and change Portable Document Format to "Use Adobe Acrobat (in Firefox) - but that option doesn't exist.

Also, how do you add Applications?

My Accounting software is being run on a Mozilla browser. When I preview reports, it downloads it instead of previewing the report in a new window. My instructions are go to Mozilla browser Options/Applications and change Portable Document Format to "Use Adobe Acrobat (in Firefox) - but that option doesn't exist. Also, how do you add Applications?

Vybrané riešenie

The plugin might be disabled, meaning, set to "Never Activate", on the plugins page. I suspect that because the forum did not detect it when you posted (see Question Details > More System Details).

To check on that, you can open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, look for Adobe Acrobat. If it is disabled, it will be at the bottom on a grayed area.

If your plugin is very out-of-date, it might be disabled for security reasons. In that case, I suggest going into your Adobe product (Reader or Acrobat) and using the Help menu > Check for Updates.

Updating the main program also should update the plugin. Hopefully then you'll be able to use it again.

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Try selecting Firefox from the list of other applications when you try to set the default application for an Adobe Acrobat file. Let me know if this fixes this issue.

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Vybrané riešenie

The plugin might be disabled, meaning, set to "Never Activate", on the plugins page. I suspect that because the forum did not detect it when you posted (see Question Details > More System Details).

To check on that, you can open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, look for Adobe Acrobat. If it is disabled, it will be at the bottom on a grayed area.

If your plugin is very out-of-date, it might be disabled for security reasons. In that case, I suggest going into your Adobe product (Reader or Acrobat) and using the Help menu > Check for Updates.

Updating the main program also should update the plugin. Hopefully then you'll be able to use it again.