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Firefox is suddenly only playing the sound and a distorted mess of color where the video should be

  • 2 odpovede
  • 1 má tento problém
  • 10 zobrazení
  • Posledná odpoveď od cor-el

Dragoncorn
Dragoncorn
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I usually have no problems with watching flash video on my computer but out of the blue it now only plays the sound without error and displays a mess of indistinguishable colors where the picture should be

I usually have no problems with watching flash video on my computer but out of the blue it now only plays the sound without error and displays a mess of indistinguishable colors where the picture should be

Všetky odpovede (2)

user633449
user633449
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to disable hardware acceleration in Firefox.

You can also try to disable hardware acceleration in the Flash player and disable protected mode in the Flash player