Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Cannot print any emails

  • 2 përgjigje
  • 2 e kanë hasur këtë problem
  • 38 parje
  • Përgjigjja më e re nga goinuts

goinuts
goinuts
more options

I have a home network of 3 win 10 PCs all connect to a Canon network printer. One PC cannot print Thunderbird emails from their accounts. The other two can and all 3 can print any other docs/webpages/images etc., needed.

I'm at a loss to fix this issue. The PC is running Thunderbird 60.4.0 but when trying to print an email, the process is finalised as per the other 2 PCs (Print popup -> Print -> box disappears etc.), but the print job remains in the print queue. I eventually have to go into the print queue and manually remove it. As I said, this PC can print from webpages/office/desktop etc., so I can only assume it's a Thunderbird issue.

Any ideas/help appreciated.

I have a home network of 3 win 10 PCs all connect to a Canon network printer. One PC cannot print Thunderbird emails from their accounts. The other two can and all 3 can print any other docs/webpages/images etc., needed. I'm at a loss to fix this issue. The PC is running Thunderbird 60.4.0 but when trying to print an email, the process is finalised as per the other 2 PCs (Print popup -> Print -> box disappears etc.), but the print job remains in the print queue. I eventually have to go into the print queue and manually remove it. As I said, this PC can print from webpages/office/desktop etc., so I can only assume it's a Thunderbird issue. Any ideas/help appreciated.

Krejt Përgjigjet (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

but is it printing to the correct printer? is the name showing correctly when you select print?

goinuts
goinuts I zoti i pyetjes
more options

Matt said

but is it printing to the correct printer? is the name showing correctly when you select print?

We only have the one printer for the network and yes, it is the default and selected/showing.

Ndryshuar nga goinuts