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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Everythime when I try to start Mozzila I get a Crashreport. So Mozzila do not open. No menu nothing

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga philipp

Appiehappie
Appiehappie
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Everythime when I try to start Mozzila then I get this http://tinypic.com/r/2qi026b/5 http://i41.tinypic.com/2qi026b.png.

For the rest. Nothing works. Only this. I click on the Firefox Icon and I get thit. And I don't know how it can.

Everythime when I try to start Mozzila then I get this http://tinypic.com/r/2qi026b/5 http://i41.tinypic.com/2qi026b.png. For the rest. Nothing works. Only this. I click on the Firefox Icon and I get thit. And I don't know how it can.

Krejt Përgjigjet (1)

philipp
philipp
  • Moderator
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We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
  2. In that text field, enter %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.