Hello westcoast54,

Would you please make sure that you're not in permanent Private Browsing mode :

3-bar menu (or 'Tools') => Options => Privacy & Security => under 'History' => Firefox will : choose : 'Use custom settings for history' Uncheck : 'Always use private browsing mode'

Does that make a difference  ?

Does about:policies#active show any active policies?

You can open "about:" pages via the location/address bar

• "about:" is a protocol to access special pages

Try to rename/remove pkcs11.txt and secmode.db in the Firefox profile folder with Firefox closed.

If this doesn't help then also rename/remove logins.json and key4.db.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

• Help -> Troubleshooting Information -> Profile Directory:
  Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder
• http://kb.mozillazine.org/Profile_folder_-_Firefox