Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

After update, Thunderbird will delete multiple messages or open multiple messages with a single click

  • 4 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av jrkmo1

more options

I'm single clicking a single email message to highlight and delete. When I click the delete button, Thunderbird is deleting the highlighted message and the next message below, even though I didn't click or highlight that message.

Additionally, Thunderbird has been opening multiple messages on a single click, even if I have only one highlighted. This only started occurring on July 21.

I'm single clicking a single email message to highlight and delete. When I click the delete button, Thunderbird is deleting the highlighted message and the next message below, even though I didn't click or highlight that message. Additionally, Thunderbird has been opening multiple messages on a single click, even if I have only one highlighted. This only started occurring on July 21.

Alla svar (4)

more options

If you select a message and press delete does just that message get deleted? If so try a different mouse. Yours might be going bad and issuing a double click when you single click.

more options

No, if I select a message and click delete, it is regularly (not every time) deleting two messages.

more options

Sorry I meant to same press delete on your keyboard. I had this same issue and it was my mouse.

more options

I haven't had that issue with my keyboard. I'll replace the batteries in my mouse first and see if that may be the cause, before replacing the mouse.