Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Missing inbox folders

  • 2 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av mark130

more options

In my POP3 I had an Archive folder and also had some personal folders such as House Purchase but these folders are now missing. I store my emails on a removable drive and have looked in the folder where the emails are stored and there are no files or folders with names corresponding to the missing folders. I have also looked in the Thunderbird profile folder on the local drive but here also there is no trace of the files. Is there any way these files can be recovered?

In my POP3 I had an Archive folder and also had some personal folders such as House Purchase but these folders are now missing. I store my emails on a removable drive and have looked in the folder where the emails are stored and there are no files or folders with names corresponding to the missing folders. I have also looked in the Thunderbird profile folder on the local drive but here also there is no trace of the files. Is there any way these files can be recovered?

Vald lösning

Fortunately I have found a backup so can restore most of the missing files. Thanks for your reply.

Läs svaret i sitt sammanhang 👍 0

Alla svar (2)

more options

Do you have any kind of backup of the profile folder? If you do, the missing folders can probably be copied into your current profile.

By backing up the Thunderbird folder, all data and settings are copied, and all or some parts can be restored.

C:\Users\username\AppData\Roaming\Thunderbird

more options

Vald lösning

Fortunately I have found a backup so can restore most of the missing files. Thanks for your reply.