Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox often will not load

  • 2 svar
  • 1 har detta problem
  • 4 visningar
  • Senaste svar av James

Mark Freburg
Mark Freburg
more options

I've done several fresh installs, and although Task Manager shows that Firefox.exe has opened, it does not show an open window on my desktop. Running Windows 10, Webroot Antivirus, and Surfshark VPN. A second, older laptop with the same software is running Firefox perfectly. This just started a week ago after months of running Firefox perfectly.

I've done several fresh installs, and although Task Manager shows that Firefox.exe has opened, it does not show an open window on my desktop. Running Windows 10, Webroot Antivirus, and Surfshark VPN. A second, older laptop with the same software is running Firefox perfectly. This just started a week ago after months of running Firefox perfectly.

Alla svar (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

A lot of users have reported issue with Webroot. https://support.mozilla.org/en-US/questions/1367248

James
James
  • Top 25 Contributor
  • Moderator
more options

https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations