Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Cannot print coupons from SmartSource with FireFox 3.6.14

more options

I was just upgraded to Firefox 3.6.14 and suddenly I cannot print coupons from SmartSource. I keep getting the message that Java is disabled but it is not. I uninstalled Java and reinstalled it and still get the problem. I can successfully print from Internet Explorer.

I've never had a problem with this until the 3.6.14 upgrade. On the Java web site, it said if you're getting an error message and you recently upgraded Firefox, download an update so I did that too. No help. I've restarted Firefox after each change.

I was just upgraded to Firefox 3.6.14 and suddenly I cannot print coupons from SmartSource. I keep getting the message that Java is disabled but it is not. I uninstalled Java and reinstalled it and still get the problem. I can successfully print from Internet Explorer. I've never had a problem with this until the 3.6.14 upgrade. On the Java web site, it said if you're getting an error message and you recently upgraded Firefox, download an update so I did that too. No help. I've restarted Firefox after each change.

Alla svar (1)

more options

There's a Bug in 3.6.14 with Java. A quick patch is being tested for a 3.6.15 release, but no date is set for that release. Probably early next week.