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Reply keeps using "Paragraph" styles even if it's unchecked

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  • 1 ana tatizo hili
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  • Last reply by tipuan

tipuan
tipuan
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Hi,

I am using TB52, I unchecked the option: "Use Paragraph format instead of Body Text by default". This works when composing new messages, but whenever I reply to a message, it still always use "Paragraph". This is pretty annoying with the double space.

I believe even in Paragraph, we should have a choice to use double space or single space. I saw some reference that this is probably default from HTML. Since we are composing email, the spacing should be configurable as part of the formating customization. This is just my opinion, I think if we can fix the reply it will already be good.

Thanks, Ti.

Hi, I am using TB52, I unchecked the option: "Use Paragraph format instead of Body Text by default". This works when composing new messages, but whenever I reply to a message, it still always use "Paragraph". This is pretty annoying with the double space. I believe even in Paragraph, we should have a choice to use double space or single space. I saw some reference that this is probably default from HTML. Since we are composing email, the spacing should be configurable as part of the formating customization. This is just my opinion, I think if we can fix the reply it will already be good. Thanks, Ti.

Chosen solution

Check your compose settings tab in Account Settings (not options).

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All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Suluhisho teule

Check your compose settings tab in Account Settings (not options).

tipuan
tipuan Mwenye swali
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You are right. From there, it has another button for SmartTemplate4 addon which in Advance Mode config force the reply to Paragraph mode. Thanks for the pointer.