Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Password just stopped working. Can't get or receive mail - sbcglobal.net (yahoo.com)

  • 1 jibu
  • 1 ana tatizo hili
  • 7 views
  • Last reply by sfhowes

LeighS
LeighS
more options

My Thunderbird password has stopped working. I can't receive or send email. The box asking for the password keeps coming up and telling me that my login to server outbound.att.net with the user name (my email address) failed. I have checked the saved passwords and only the inbound password is saved in there, but I can't get inbound either. This was working just fine and just happened out of the blue. I notice sfhowes has solved this problem for others. Wonder if you might chime in.

My Thunderbird password has stopped working. I can't receive or send email. The box asking for the password keeps coming up and telling me that my login to server outbound.att.net with the user name (my email address) failed. I have checked the saved passwords and only the inbound password is saved in there, but I can't get inbound either. This was working just fine and just happened out of the blue. I notice sfhowes has solved this problem for others. Wonder if you might chime in.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Did you create a secure mail key, delete the old passwords in Saved Passwords, set the authentication to 'normal password', restart TB, and enter the key when prompted?

https://support.mozilla.org/en-US/questions/1289892