Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problem: Firefox running ok, doesn’t crash, but freezes up some website page.

  • 1 jibu
  • 1 ana tatizo hili
  • 4 views
  • Last reply by FredMcD

tpetr
tpetr
more options

Use updated Firefox as default browser on my Win10 desktop. Problem started in about 2wks: I open my cdn bank website, sign in with pw, get my banking items page, click on any item, and browser freezes, doesn’t let me open any of banking items. Now top of this page comes tiny msge: "This page is slowing down Firefox. To speed up your browser, stop this page. Stop" Even the SignOut spot is frozen! I dont care about slower speed , I am only using that website for a couple of minutes. I have to turn off Firefox, everything else in PC works ok. I now tried MS Edge, and the same bank website works perfectly (like did before on Firefox)!!! I prefer Firefox security features, please help!!! If not, MS Edge is my default browser!!!

Use updated Firefox as default browser on my Win10 desktop. Problem started in about 2wks: I open my cdn bank website, sign in with pw, get my banking items page, click on any item, and browser freezes, doesn’t let me open any of banking items. Now top of this page comes tiny msge: "This page is slowing down Firefox. To speed up your browser, stop this page. Stop" Even the SignOut spot is frozen! I dont care about slower speed , I am only using that website for a couple of minutes. I have to turn off Firefox, everything else in PC works ok. I now tried MS Edge, and the same bank website works perfectly (like did before on Firefox)!!! I prefer Firefox security features, please help!!! If not, MS Edge is my default browser!!!

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.