Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My bookmarks are gone. Also, I can't save any new ones.

  • 2 majibu
  • 3 wana tatizo hili
  • 13 views
  • Last reply by aerodavew

aerodavew
aerodavew
more options

Error: Bookmarks JSON restore failed: [Exception... "Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [nsINavBookmarksService.runInBatchMode]" nsresult: "0x8052000b (NS_ERROR_FILE_CORRUPTED)" location: "JS frame :: file:///C:/Program%20Files/Mozilla%20Firefox/modules/utils.js :: PU_restoreBookmarksFromJSONString :: line 1337" data: no] Source File: file:///C:/Program%20Files/Mozilla%20Firefox/modules/utils.js Line: 1213 What does this mean?

Error: Bookmarks JSON restore failed: [Exception... "Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [nsINavBookmarksService.runInBatchMode]" nsresult: "0x8052000b (NS_ERROR_FILE_CORRUPTED)" location: "JS frame :: file:///C:/Program%20Files/Mozilla%20Firefox/modules/utils.js :: PU_restoreBookmarksFromJSONString :: line 1337" data: no] Source File: file:///C:/Program%20Files/Mozilla%20Firefox/modules/utils.js Line: 1213 What does this mean?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

aerodavew
aerodavew Mwenye swali
more options

This is way over my head. I have backups but they will not restore. Is there any way that someone can talk me through this on the phone?