Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I open my email without opening a new window with ad?

  • 5 majibu
  • 6 wana tatizo hili
  • 1 view
  • Last reply by itretiree

raponte
raponte
more options

When I open Firefoxand the first email I try to open, a new window opens with an ad. I have tried eliminating the same by deleting the cookie pertaining to the address in the window but to no avail. The address in thar window is: http://nym1.ib.adnxs.com/pop?enc=AAAAAAAAAAAAAAAAAAAAAAAAAAAAAPA_AAAAAAAAAAAAAAAAAAAAAOEJxSjX1mgkTBUzhWf4bTmx69VQAAAAAPRnDQAdAgAAHQIAAAIAAAD4yUMAlEECAAAAAABVU0QAVVNEAOcD5wM_HgAAkloAAgQCAQUAAIQAKRUPAQAAAAA.&cnd=!3Bkj8QiP2zEQ-JOPAhgAIJSDCTAEOL-8CEAESJ0EUPTPNVgAYLQCaABwAHgAgAEAiAEAkAEBmAEBoAECqAEAsAEAuQEAAAAAAAAAAMEBAAAAAAAAAADJAYIVYAp8g_A_2QEAAAAAAADwP-ABAA..&udj=uf%28%27a%27%2C+45349%2C+1356196785%29%3Buf%28%27r%27%2C+4442616%2C+1356196785%29%3Bppv%2829846%2C+%272623583002533628385%27%2C+1356196785%2C+1356239985%2C+814479%2C+147860%2C+0%2C+4%2C+10368000%29%3B&ccd=!LAW0LwiP2zEQ-JOPAhiUgwkgBA..&vpid=45&creative_click=http%3A%2F%2Ffinancereports247.com%2F2%2F&referrer=http%3A%2F%2Fus.mg6.mail.yahoo.com%2Fneo%2Flaunch%3F.rand%3D65g3ng480fvtm&dlo=1

Hope you can fix this or i will start using other browser.

When I open Firefoxand the first email I try to open, a new window opens with an ad. I have tried eliminating the same by deleting the cookie pertaining to the address in the window but to no avail. The address in thar window is: http://nym1.ib.adnxs.com/pop?enc=AAAAAAAAAAAAAAAAAAAAAAAAAAAAAPA_AAAAAAAAAAAAAAAAAAAAAOEJxSjX1mgkTBUzhWf4bTmx69VQAAAAAPRnDQAdAgAAHQIAAAIAAAD4yUMAlEECAAAAAABVU0QAVVNEAOcD5wM_HgAAkloAAgQCAQUAAIQAKRUPAQAAAAA.&cnd=!3Bkj8QiP2zEQ-JOPAhgAIJSDCTAEOL-8CEAESJ0EUPTPNVgAYLQCaABwAHgAgAEAiAEAkAEBmAEBoAECqAEAsAEAuQEAAAAAAAAAAMEBAAAAAAAAAADJAYIVYAp8g_A_2QEAAAAAAADwP-ABAA..&udj=uf%28%27a%27%2C+45349%2C+1356196785%29%3Buf%28%27r%27%2C+4442616%2C+1356196785%29%3Bppv%2829846%2C+%272623583002533628385%27%2C+1356196785%2C+1356239985%2C+814479%2C+147860%2C+0%2C+4%2C+10368000%29%3B&ccd=!LAW0LwiP2zEQ-JOPAhiUgwkgBA..&vpid=45&creative_click=http%3A%2F%2Ffinancereports247.com%2F2%2F&referrer=http%3A%2F%2Fus.mg6.mail.yahoo.com%2Fneo%2Flaunch%3F.rand%3D65g3ng480fvtm&dlo=1 Hope you can fix this or i will start using other browser.

Chosen solution

I would just simply suggest installing eg. AdBlockPlus extension. Then, when that window opens again, you right-click it and then choose to block it.

Read this answer in context 👍 1

All Replies (5)

iamjayakumars
iamjayakumars
more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
Klemik
Klemik
more options

Suluhisho teule

I would just simply suggest installing eg. AdBlockPlus extension. Then, when that window opens again, you right-click it and then choose to block it.

raponte
raponte Mwenye swali
more options

The AD Block worked just fine, Thanks.

itretiree
itretiree
more options

I had the same problem and when I disabled SelectionLinks 1.5 it seemed to stop.