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My bookmarks toolbar no longer shows up. View ⟶ Toolbars ⟶ Bookmarks Toolbar doesn't work. Also View ⟶ Toolbars ⟶ Customize doesn't bring up a dialogue box.

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  • Last reply by mufidah

mufidah
mufidah
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I can only see the contents of my bookmarks toolbar via History ⟶ Show All History. And I can't customize the toolbars because I can't bring up the dialogue box.

I'm also having trouble with the sidebar:

Two things I can't get to show in the sidebar are Bookmarks and History (View ⟶ Sidebar ⟶ Bookmarks and View ⟶ Sidebar ⟶ History). The shortcuts don't work either.

Two things I can get to show in the sidebar ScrapBook and Pocket, however, I can't close the sidebar via the top right cross, but have to go via the menu: View ⟶ Sidebar ⟶ Pocket / ScrapBook.

List of installed Add-ons:

Adblock Plus Add-on Compatibility Reporter AddThis British English Dictionary Clearly DivX Plus Web Player HTML5 Evernote Web Clipper Hootsuite Hootlet Pinterest Right-Click Pocket Public Fox ScrapBook Troubleshooter

Firefox 21.0 beta channel Mac OS X Version 10.7.5

I can only see the contents of my bookmarks toolbar via History ⟶ Show All History. And I can't customize the toolbars because I can't bring up the dialogue box. I'm also having trouble with the sidebar: Two things I can't get to show in the sidebar are Bookmarks and History (View ⟶ Sidebar ⟶ Bookmarks and View ⟶ Sidebar ⟶ History). The shortcuts don't work either. Two things I can get to show in the sidebar ScrapBook and Pocket, however, I can't close the sidebar via the top right cross, but have to go via the menu: View ⟶ Sidebar ⟶ Pocket / ScrapBook. List of installed Add-ons: Adblock Plus Add-on Compatibility Reporter AddThis British English Dictionary Clearly DivX Plus Web Player HTML5 Evernote Web Clipper Hootsuite Hootlet Pinterest Right-Click Pocket Public Fox ScrapBook Troubleshooter Firefox 21.0 beta channel Mac OS X Version 10.7.5

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

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All Replies (3)

finitarry
finitarry
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Perhaps the localstore.rdf file in the profile is damaged? With Mac OS Lion, the Library is hidden, and so are the directories in it, so you have to make the library visible first.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Suluhisho teule

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

mufidah
mufidah Mwenye swali
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Thanks, Cor-el — this worked. I now have these options available again!