Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't log in to account. My password doesn't work.

  • 2 பதிலளிப்புகள்
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by user01229325

TB opens, can read mail but can not delete mail. TB keeps asking for my gmail password, which I enter but TB will not open. Have been trying for several day to open TB to no avail. TB says that a new password has been sent to my gmail account, however, it has never been received. Sure need your help. Thank You, Warner

TB opens, can read mail but can not delete mail. TB keeps asking for my gmail password, which I enter but TB will not open. Have been trying for several day to open TB to no avail. TB says that a new password has been sent to my gmail account, however, it has never been received. Sure need your help. Thank You, Warner

All Replies (2)

is the password working with Gmail in the browser? try it now. I don't know if gmail will lock an account if you enter a wrong passwort too many times but you'll see when you log-on with the browser. have you gone through the instructions here ?

Thunderbird has nothing to do with email password administration and is not going to send you a new password. No idea where you are getting that message but it is not from Thunderbird.