Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not receiving my e-mails.

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 7 views
  • Last reply by christ1

Some of my e-mails are showing up in the main inbox feed on my computer, but not all of them. The only way I know I'm missing them is that they show up on my phone. When I search for the sender on the computer, there they are! Is there some way certain senders are being filtered out or something? Thanks.

Some of my e-mails are showing up in the main inbox feed on my computer, but not all of them. The only way I know I'm missing them is that they show up on my phone. When I search for the sender on the computer, there they are! Is there some way certain senders are being filtered out or something? Thanks.

All Replies (3)

What's the account type on both, your phone, and your computer - POP or IMAP?

POP I just had the Internet speed increased. Could that cause this?

The default behavior with POP is to remove messages from the server upon opening a message. That means your computer will never see it when the phone picked it up first. POP has an option to leave messages on the server.

When accessing an account with multiple devices IMAP may be the better alternative.