Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

just replaced my printer with HP Office Jet Pro 6978. Now printing is very very slow

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by bgreer

bgreer
bgreer
more options

Replaced my printer with HP Office Jet Pro 6978. Now printing is very very slow. It takes 2 minutes or longer to print 1 page. I'm on a Mac, and tried printing on Safari, and it works just fine in Safari. I tried the " about:config " and followed instructions. This did not solve the problem. And the print icon Does show in menu. Thanks for any help.

Replaced my printer with HP Office Jet Pro 6978. Now printing is very very slow. It takes 2 minutes or longer to print 1 page. I'm on a Mac, and tried printing on Safari, and it works just fine in Safari. I tried the " about:config " and followed instructions. This did not solve the problem. And the print icon Does show in menu. Thanks for any help.

All Replies (2)

WestEnd
WestEnd
more options

Why is the a FF issue? Changing printer means remove old drivers and reinstalling new drivers and since we don't know what your trying to print- how would anyone know what is happening?

bgreer
bgreer கேள்வியின் உரிமையாளர்
more options

I’m only printing pdf files, or an email, or an article, or?? Just the usual stuff. I’m using the latest version of Firefox Quantum 57.0.4. In trying to find an answer, I did what was suggested to print in another browser, which I did in Safari, and it works fine. It said if it printed in another browser OK, then to do the about:config. Did this and still prints super slow.