Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All my pdfs, and email attachments, & some others, are opening as web pages, which I do not want.How do I stop this and convert all converted files back to pdf?

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 5 views
  • Last reply by WestEnd

Every attachment in my email and many of my files in Windows Explorer are converting from Word or Excel or Powerpoint to a web page. Even when I print and scan them in, they open as a web page, regardless of the extension. I now have a lot of documents where I have lost my formatting, which for my Excel files is a disaster. Melinda Harper

Every attachment in my email and many of my files in Windows Explorer are converting from Word or Excel or Powerpoint to a web page. Even when I print and scan them in, they open as a web page, regardless of the extension. I now have a lot of documents where I have lost my formatting, which for my Excel files is a disaster. Melinda Harper

தீர்வு தேர்ந்தெடுக்கப்பட்டது

It was a setting in Adobe.

Read this answer in context 👍 0

All Replies (3)

Hi Melinda, can you still get the original files from your email? It sounds as though they might not have saved in the correct format when you downloaded them the first time.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

It was a setting in Adobe.

mmharper said

It was a setting in Adobe.

Acrobat or which software version of adobe?