Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

can't access my e-mails on Comcast

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

mrleewk
mrleewk
more options

Can't access my e-mails on comcast/xfinity..get error message " SEC error Revoked Certificate (Firefox)"..&..."idm.xfinity.com Peers certificate has been revoked...",,contacted Xfinity after 20 minutes they told me to contact my computer mfr HP..I did....signed up for tech service...they spent 1 1/2 hrs.. trying to fix problem get a fix that worked for 1 day...doesn't work any more... need to access emails..am 89 yrs old...not a computer person...need these e-mail contacts to maintain my basic needs....is there anybody out there to help.? can't get an email response... is there a telepone # to call? my tel number is xxx xxx xxxx....thanks

Can't access my e-mails on comcast/xfinity..get error message " SEC error Revoked Certificate (Firefox)"..&..."idm.xfinity.com Peers certificate has been revoked...",,contacted Xfinity after 20 minutes they told me to contact my computer mfr HP..I did....signed up for tech service...they spent 1 1/2 hrs.. trying to fix problem get a fix that worked for 1 day...doesn't work any more... need to access emails..am 89 yrs old...not a computer person...need these e-mail contacts to maintain my basic needs....is there anybody out there to help.? can't get an email response... is there a telepone # to call? my tel number is xxx xxx xxxx....thanks

cor-el மூலமாக திருத்தப்பட்டது

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There have been issues reported with the idm.xfinity.com server and it appears that Comcast/Xfinity has forgotten to update/renew the certificate for this domain. You can contact Comcast and point them to the Qualys SSL Report for idm.xfinity.com.

Try to login via this page:

See a thread like this one

More: