Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird email trash

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by Matt

Ken
Ken
more options

Working with my ISP, I am trying to determine why my "trash" automatically empties itself despite my setting both in Thunderbird and in the settings with the ISP. I am at a total loss. When accessing the properties of the Trash folder, I have it set NOT to delete any emails in the retention section, but yet, when opening the program, without any notification or warning, many trashed emails have disappeared.

I would want to decide when mails are to be deleted. Can you provide any explanation or any advise as to avoid losing "trashed" emails. Thank you.

Ken Yeager - ken@wriede-yeager.de

Working with my ISP, I am trying to determine why my "trash" automatically empties itself despite my setting both in Thunderbird and in the settings with the ISP. I am at a total loss. When accessing the properties of the Trash folder, I have it set NOT to delete any emails in the retention section, but yet, when opening the program, without any notification or warning, many trashed emails have disappeared. I would want to decide when mails are to be deleted. Can you provide any explanation or any advise as to avoid losing "trashed" emails. Thank you. Ken Yeager - ken@wriede-yeager.de
Attached screenshots

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Ok so you have Thunderbird set to not delete message. I have no idea what the other statistic image is supposed to show. But it is not retention policies, or settings for automatic expunge actions.