Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Receiving new message which states: This connection is untrusted. Firefox cannot confirm connection is secure. ???

  • 2 பதிலளிப்புகள்
  • 20 இந்த பிரச்னைகள் உள்ளது
  • 8 views
  • Last reply by Morbus

New message @ certain sites. Message states: This connection is untrusted. Firefox cannot confirm connection is secure.

This happened

Every time Firefox opened

== Early May 2010

New message @ certain sites. Message states: This connection is untrusted. Firefox cannot confirm connection is secure. == This happened == Every time Firefox opened == Early May 2010

All Replies (2)

Hello Shannon.

Your network may have been hacked. You should look into it or contact your network administrator as soon as possible.

This is a security feature and Firefox is letting you know that something is wrong. I take it it only appears on https sites (on all of them), so I urge you not to use them in any way! Not in Firefox, not in any browser, until this issue is resolved.

If you're at home, you can factory rest your router. That should fix the issue.

Also, and by the way, Firefox 3.7 will probably have a more comprehensive error message that informs people better of this kind of errors and what is happening. That should reduce confusion from users.

Again, do not use secure sites until this is fixed! Don't put your password anywhere, don't access your bank accounts or anything relevant at all! First, make sure this is fixed.