I don't have a browsemngr.dll file anywhere on my system either. It's a real 'ghost in the machine' scenario.

The webpage you quoted only supplies their current paid for version. The last free version required googling to find. I guess I must have picked a bad download site. Or else one of those with so many buttons that you think your downloading the file but in fact it's something else.

Ah well, as I said, it seems successfully deactivated. It's just really annoying knowing that somewhere, somehow, it can keep reinstating those FF configuration settings.

Neale,

somehow, it can keep reinstating those FF configuration settings

If preferences reset it is likely either

• you still have Babylon related software installed that is able to modify things, unfortunately filenames may not be obvious

If problems persist consider starting your own thread by using /questions/new and maybe we will get to the bottom of the problem. (Post again in this thread if you do and we can find and cross reference the new thread)

• a user.js file is overriding settings when you restart Firefox
  see http://kb.mozillazine.org/User.js_file

Good job John99 - as you indicated Babylon had created a user.js file. I found the folder using Help> Troubleshooting Information' - it was tucked away in:

C:\Users\Neale\AppData\Roaming\Mozilla\Firefox\Profiles\owen8ecc.default.

I renamed the user.js file that Babylon had created and the Babylon entries no longer appear under 'about:config'.

I have no idea how a profile 'owen8ecc' got created. Nothing I recall consciously doing and I don't know any Owens.

Either way - Babylon seems to have gone for ever! ... until the next time ;-)

Glad you fixed it.

I have no idea how a profile 'owen8ecc' got created. Nothing I recall consciously doing and I don't know any Owens.

Firefox creates profile folder names with some leading pseudo random characters. If for instance you ever use the new reset feature you will see that in action. Alternativley other software may have cloned and modified the profile.

See also

• Back up and restore information in Firefox profiles_locate-your-profile-folder
• Refresh Firefox - reset add-ons and settings
• http://kb.mozillazine.org/Profile_folder_-_Firefox

Another thing that might help would be to enter "about:config" in the address bar, and check the entry for "keyword:url". If a keyword search is entered in the address bar, the search is sent to the search engine the character string points to. It's a Firefox preference that could still be aimed at Babylon, even if you have expunged the toolbar and other app and plugin items.

Be careful when you tinker in there, though. Just like in the antique store, things can get broken.

If for instance you ever use the new reset feature you will see that in action.

That will be it then. Reset was one of the suggestions for getting rid of Babylon.

check the entry for "keyword:url".

That's fine, it's an empty string.

This thread is rather long and dificult to read and is already solved for the origianl thread owner so I am going to lock it.

Note there will be a header reminding you to start your own thread if you have problems ( use link /questions/new )

I will sumarise some of the thread content.

• There is a chosen solution that we would expect that to work in almost all cases.
• Babylon may install with different bundles and file names and exact installs are likely to differ, that is one reason why it is a good idea to start new threads with full details
• once software is removed settings will almost certainly need resetting
  • cor-el recomends trying extension https://addons.mozilla.org/firefox/addon/searchreset/
  • sometimes a user.js file may have been created, and renaming or deleting that may prevent the problem of settings changing back when you restart firefox (see)
  • browsemngr.dll is known to be involved in some Babylon uninstal problems
• a link to a babylon Support centre was given in a comment by kischmir along with a reminder that Babylon is likely to change any other browsers behaviour, not just Firefox

If anyone has information considered very important send me a PM (I am sure cor-el or TylerDowner would also help) and I will consider adding it to the locked thread. By important I am thinking of links to other solved posts, or names of files and software involved with this issue.

See also:

• [/questions/935739#answer-367152]