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ఇంకా తెలుసుకోండి

I appear to have something blocking my download of messages to my inbox; only the same piece of spam gets downloaded. The real mail does not.

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 4 వీక్షణలు
  • చివరి సమాధానమిచ్చినది elook01

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Is there some malware I need to remove from my Thunderbird? And if I have to delete my account, can I first save my messages and folders in it?

Is there some malware I need to remove from my Thunderbird? And if I have to delete my account, can I first save my messages and folders in it?

ఎంపిక చేసిన పరిష్కారం

Go to your providers webmail site and delete the problem message. Then see if your mail downloads. No one can diagnose your computer for malware remotely.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 1

ప్రత్యుత్తరాలన్నీ (2)

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ఎంపిక చేసిన పరిష్కారం

Go to your providers webmail site and delete the problem message. Then see if your mail downloads. No one can diagnose your computer for malware remotely.

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Dear Truman,

Spot on! I used the simple search function with the message's purported sender's name and a couple of messages that were alike showed. I missed them earlier because they were from some time back, about a year or more ago. After they were deleted, everything works (downloads to Thunderbird normally) again!

Thank you sir, elook01