Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Doesn't work; need more than one sentence.

  • 3 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 15 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Matt

more options

Can't get email from server, get the old "Mailbox is full, need to compact" warning popup. I have 1) deleted messages from inbox, 2) moved all messages out of inbox so it is empty, 3) compacted, compacted, compacted, 4) searched for recommendations to fix, 5) found and deleted all .msf files from folder, 6) deleted Global index file per recommendation, 7) all index files were rebuilt by Thunderbird, 8) rebooted numerous times, 9) still see "Determining Which Messages To Index" every time I open Thunderbird and wait for it to finish. I have been working this for two days. I still get the error message that the "Mailbox is Full and Can't Hold More Messages and I Need to Compact" when I try to get mail off the server. Hoping for more recommendations. TIA.

Can't get email from server, get the old "Mailbox is full, need to compact" warning popup. I have 1) deleted messages from inbox, 2) moved all messages out of inbox so it is empty, 3) compacted, compacted, compacted, 4) searched for recommendations to fix, 5) found and deleted all .msf files from folder, 6) deleted Global index file per recommendation, 7) all index files were rebuilt by Thunderbird, 8) rebooted numerous times, 9) still see "Determining Which Messages To Index" every time I open Thunderbird and wait for it to finish. I have been working this for two days. I still get the error message that the "Mailbox is Full and Can't Hold More Messages and I Need to Compact" when I try to get mail off the server. Hoping for more recommendations. TIA.

ఎంపిక చేసిన పరిష్కారం

do you have any files in your profile folder 4Gb in size or there about.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (3)

more options

You can ignore "Determining Which Messages To Index" for now, it is irrelevant to your problem.

Try the 'Real fix' in this article.

http://kb.mozillazine.org/Compacting_folders#Compacting_does_not_seem_to_work

more options

Thank you for the assistance. I found this article earlier and followed the steps, including deleting the inbox and inbox.msf files. (I see I had forgotten to include that activity in my description of what I have already done.) After your response, I deleted the Inbox and Inbox.msf files again and gave Thunderbird another chance to rebuild it, however it didn't help. I still get the original error message.

more options

ఎంపిక చేసిన పరిష్కారం

do you have any files in your profile folder 4Gb in size or there about.