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หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

When attempting to upgrade to version 8 I get an "insuficient privileges" message?

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

goodgroovin
goodgroovin
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I download the latest version then when I drag the icon into my applications folder it asks if I want to replace the current version to which I answer yes. Then it says I can't perform the upgrade because I have "insufficient privileges". I am listed as the administrator so not sure what's going on?

I download the latest version then when I drag the icon into my applications folder it asks if I want to replace the current version to which I answer yes. Then it says I can't perform the upgrade because I have "insufficient privileges". I am listed as the administrator so not sure what's going on?

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cor-el
cor-el
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  • Top 10 Contributor
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.