Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

when I go to tools,, click on options, my computer locks up. need to get there to enable cookies

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Matt_G

LWTaylor1
LWTaylor1
more options

I can not check on the status on an order from Best Buy because they say they cookies are not enabled. I went in control panel and in internet options ,, privacy, I entered Best Buy and clicked on allow. But from what I understand I need to go to tools/options/privacy in firefox and do the same. When I click on tools/options, the computer locks up. While I'm sending,, sometimes firefox uses so much CPU that the computer will lock up also.

I can not check on the status on an order from Best Buy because they say they cookies are not enabled. I went in control panel and in internet options ,, privacy, I entered Best Buy and clicked on allow. But from what I understand I need to go to tools/options/privacy in firefox and do the same. When I click on tools/options, the computer locks up. While I'm sending,, sometimes firefox uses so much CPU that the computer will lock up also.

การตอบกลับทั้งหมด (1)

Matt_G
Matt_G
more options

Hi LWTaylor1,

We do have a section in the Knowledge Base for troubleshooting Firefox freezing issues. I would suggest you just try starting Firefox in Safe Mode first by holding down shift while Firefox is starting up.

If the lock up doesn't happen in Safe Mode, you should take a look at Troubleshooting-extensions-themes.

Hopefully this helps!