online PDF's displaying wrong text encoding
FF version 39.0 (up to date), on a Mac OSX 10.7.5 . I have refreshed FF.
ISSUE: When viewing online PDF's, the text is corrupt.
My default language is set to English. When I copy text from these PDF's into any other application, it pastes in as EN text. If I download/open PDF's in Preview, they open correctly/are readable. I have disabled/enabled the Adode viewer extension - issue persisted. I have run FF in safe mode - issue persisted.
All Replies (2)
I still have this issue. What options to I have to resolve this?
bexybexy said
FF version 39.0 (up to date), on a Mac OSX 10.7.5 . I have refreshed FF. ISSUE: When viewing online PDF's, the text is corrupt. My default language is set to English. When I copy text from these PDF's into any other application, it pastes in as EN text. If I download/open PDF's in Preview, they open correctly/are readable. I have disabled/enabled the Adode viewer extension - issue persisted. I have run FF in safe mode - issue persisted.
In what way is the text corrupted?
Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
- Use a compressed image type like PNG or JPG to save the screenshot
- Make sure that you do not exceed the maximum size of 1 MB
You can check for corrupted and duplicate fonts and other font issues:
- http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
- http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html