Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by TyDraniu

NoraB
NoraB
more options

ID: a2c13d00-c35a-41b9-add1-45c2a0181206

Every time I try to upload a file to WordPress, Firefox crashes when the pop up window opens to browse my files. Besides the fact that this problem never happened before this week, the odd thing was, on one attempt, I tried to locate a file - and though Firefox crashed yet again- it crashed AFTER I selected the file and actually uploaded it. Every attempt before and after it crashed before I could even select a file. And it didn't crash when I tried to upload an image here! But I also notice the file isn't appearing in the uploaded images window below, the upload icon is circling in "the endless loop of death". Could it be that WordPress did something to their program because they are about to launch what they're calling an "upgrade"? or did microsuck issue another "upgrade" during last weekend and wreck everything again?

ID: a2c13d00-c35a-41b9-add1-45c2a0181206 Every time I try to upload a file to WordPress, Firefox crashes when the pop up window opens to browse my files. Besides the fact that this problem never happened before this week, the odd thing was, on one attempt, I tried to locate a file - and though Firefox crashed yet again- it crashed AFTER I selected the file and actually uploaded it. Every attempt before and after it crashed before I could even select a file. And it didn't crash when I tried to upload an image here! But I also notice the file isn't appearing in the uploaded images window below, the upload icon is circling in "the endless loop of death". Could it be that WordPress did something to their program because they are about to launch what they're calling an "upgrade"? or did microsuck issue another "upgrade" during last weekend and wreck everything again?

All Replies (1)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

It looks like PdfCore8 dll is crashing your firefox. It may be connected with this: https://www.tenable.com/plugins/nessus/67122


And there's another strange issue in your telemetry. Go to Options => Privacy&Security => Permissions => check mark next to Prevent accessibility services from accessing your browser and restart the browser.

Modified by TyDraniu