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How to correct Play Market settings for Samsung Transform Ultra?

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  • 1 has this problem
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  • Last reply by Kevin

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How can I get the Play Market changed so that it recognizes my phone, the Samsung Transform Ultra on Boost Mobile, as able to run Firefox? When I try downloading it from the store, it says, "Your device isn't compatible with this version." That's not true, per the thread at https://support.mozilla.org/en-US/questions/923446.

Yes, I know you can download it via the webpage, but then I won't get any automatic updates. It'd be nice if someone on the Firefox support team could change this. I'd change the settings myself on the Play server if I could, but I, of course, do not have access.

Phone Model #: SPH-M930BST

Thanks,

Mike

How can I get the Play Market changed so that it recognizes my phone, the Samsung Transform Ultra on Boost Mobile, as able to run Firefox? When I try downloading it from the store, it says, "Your device isn't compatible with this version." That's not true, per the thread at https://support.mozilla.org/en-US/questions/923446. Yes, I know you can download it via the webpage, but then I won't get any automatic updates. It'd be nice if someone on the Firefox support team could change this. I'd change the settings myself on the Play server if I could, but I, of course, do not have access. Phone Model #: SPH-M930BST Thanks, Mike

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I will double check this with a Transform Ultra that I have access to. Though I might not be able to access it till Monday.

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Thanks for your attention to this, kbrosnan. The other fellow on the linked thread said it'd work w/ a downloaded APK, and I myself have been enjoying Firefox goodness on my Transform Ultra.

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I filed a bug for the issue at https://bugzilla.mozilla.org/show_bug.cgi?id=789878 hopefully we can track down why Firefox does not show up as an installable app on your phone.