Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Help me

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Hello I hope you are well Firefox account has been locked since yesterday. Gmail account is mine but not logged.

Email: [email]@gmail.com Email: [email2]@gmail.com

Thank you very much

Hello I hope you are well Firefox account has been locked since yesterday. Gmail account is mine but not logged. Email: [email]@gmail.com Email: [email2]@gmail.com Thank you very much

Andrew tarafından tarihinde düzenlendi

Tüm Yanıtlar (1)

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Hello, as you probably heard, Google has been having some outage issues. Unfortunately, it was bouncing incoming messages with the code indicating that your address does not exist, which can trigger a 24-hour lock on your Firefox Account.

Google said it solved these issues about 6 and half hours ago now, so hopefully you will be able to unlock tomorrow. So far, I have not learned of any way to speed it up. If you can't wait, you could file a bug report as described in this article:

https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account#w_your-firefox-account-has-been-locked