Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Webmail

  • 4 відповіді
  • 1 має цю проблему
  • 1 перегляд
  • Остання відповідь від daysand2

more options

When I try to Delete a contact. I get the message My session has expired and to sign in AGAIN. When I click Sign in again or even Save Change.

Nothing Happens!!! 

Unable to do anything. So I am unable to delete any contact.

When I try to Delete a contact. I get the message My session has expired and to sign in AGAIN. When I click Sign in again or even Save Change. Nothing Happens!!! Unable to do anything. So I am unable to delete any contact.

Усі відповіді (4)

more options

Hello

so sorry for the challenge you are getting. I'll engage you for a minute just to understand you more.

Have you used this network connection before with no issues at all?

If it's a new connection or WIFI then they might be using a dynamic IP address and therefore the reason you keep getting logged out.

-- Michael

more options

This issue can be caused by corrupted cookies or cookies that are blocked.

Try to clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
more options

I have no problem with connections at all. I have also filled out the survey with details. Again I have NO Problem, what so ever with connections or my IP. I also have NO Problem, what so ever with any website. My Cookies settings is ALLOW, nothing Blocked with Cookies.

more options

I have no problem with connections at all. I have also filled out the survey with details. Again I have NO Problem, what so ever with connections or my IP. I also have NO Problem, what so ever with any website. My Cookies settings is ALLOW, nothing Blocked with Cookies.