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تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

When I receive email queries from posters on the forums, there is no link to the issue

car-nuts
car-nuts
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Emails sent to posters from this forum:

Is there a way to get an email address for someone registered on the forum? Apparently there is, because I got an email query from cheetah2003 today; but replying to that email was problematic.

Several times I've received emails from people who have apparently read about an issue I posted, but there is no link back to the specific posting, nor to the email of the person asking me the question (just their name/moniker on the forum).

I see that note on the email that says "Avoid support scams. We will never ask you to call or text a phone number or share personal information." That does nothing to help me reply to the questioner.

I finally looked up some of my prior posts (luckily I had bookmarked several) and found the specific post. There ought to be a link in the email, some way to get back to the forum posting.

Emails sent to posters from this forum: Is there a way to get an email address for someone registered on the forum? Apparently there is, because I got an email query from cheetah2003 today; but replying to that email was problematic. Several times I've received emails from people who have apparently read about an issue I posted, but there is no link back to the specific posting, nor to the email of the person asking me the question (just their name/moniker on the forum). I see that note on the email that says "Avoid support scams. We will never ask you to call or text a phone number or share personal information." That does nothing to help me reply to the questioner. I finally looked up some of my prior posts (luckily I had bookmarked several) and found the specific post. There ought to be a link in the email, some way to get back to the forum posting.

تمام جوابات (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi, I personally have to turn off notifications because... so much email.

Back in the day, I think there were links to indicate something is helpful or solved the problem, but there wasn't a clear link to Reply? That definitely should be fixed.

More generally, users can use their profile to find a list of their questions. Either hover the mouse pointer over your user picture in the top right of a page here, or bookmark the page for quick reference.

By the way, this site has a "meta forum" to discuss improvements to the site where you can make suggestions:

https://support.mozilla.org/forums/contributors/