Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox automatically updated to the latest version 124.0.1 and all of my bookmarks are gone. How do I get them back?

  • 4 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Lucky Luke

more options

Please help.

I have always loved Firefox. I started using it because it did not constrict the user to the limits of the narrow minded Microsoft Explorer (Edge). But, this latest update reminds me of what I came to Firefox for. I hope Firefox is not going to become the same way. This latest update (124.0.1) just didn't care about my bookmarks or extensions or anything. It just installed a new version and left it at that. I had several tabs open. Gone. I had several bookmarks. Gone. All extensions. Gone.

For a long time Firefox just updated and left all of those things in tact. What happened?? More importantly, does anyone know how to get these things back?

I would really appreciate your help.

Thank you, Luke

Please help. I have always loved Firefox. I started using it because it did not constrict the user to the limits of the narrow minded Microsoft Explorer (Edge). But, this latest update reminds me of what I came to Firefox for. I hope Firefox is not going to become the same way. This latest update (124.0.1) just didn't care about my bookmarks or extensions or anything. It just installed a new version and left it at that. I had several tabs open. Gone. I had several bookmarks. Gone. All extensions. Gone. For a long time Firefox just updated and left all of those things in tact. What happened?? More importantly, does anyone know how to get these things back? I would really appreciate your help. Thank you, Luke

Giải pháp được chọn

Oh my gosh! That was very simple and solved all of my problems. Thank you very much!!

The other thing that changed is the task bar. The firefox icon was removed from my taskbar, so I pinned a new one there. But now when I click on it, it opens the browser fine, but it creates another firefox icon which holds all of my open browser sessions.

Firefox used to just open the browser and still only have one icon on the taskbar. I don't supposed you have a fix for this also in your little bag of geniusness? (Meant strictly as a compliment. You are very much appreciated!)

Thanks loads, Luke

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (4)

more options

Hi Luke, sorry to hear about this problem.

As the first step, if you haven't already, could you close out of Firefox and do a normal shutdown and restart of Windows to clear file locks and complete any pending updates.

Then, if problems continue, could you check whether your stuff is available in a different profile, as follows:

Profile Manager Page

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. (Each profile has two folders and one or more buttons. Do not use any Remove buttons!)

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

Do you have any other profile(s) listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.

Any progress so far, or do we need to keep looking for your data in some other places?

more options

Giải pháp được chọn

Oh my gosh! That was very simple and solved all of my problems. Thank you very much!!

The other thing that changed is the task bar. The firefox icon was removed from my taskbar, so I pinned a new one there. But now when I click on it, it opens the browser fine, but it creates another firefox icon which holds all of my open browser sessions.

Firefox used to just open the browser and still only have one icon on the taskbar. I don't supposed you have a fix for this also in your little bag of geniusness? (Meant strictly as a compliment. You are very much appreciated!)

Thanks loads, Luke

more options

Hi Luke, the Taskbar button breaks for me once or twice a year. I really don't have a strategy for fixing it, I just unpin the old one and pin the new one and hope for the best.

more options

Ok, well thank you very much for the other fix. I'll just deal with the taskbar issue.

Take care