Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

still having a problem with pop-up saying need to update to ver. 24

  • 3 trả lời
  • 2 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

I get an unsolicited window that says I need to update to version 24, even though I'm running version 24. seems like a virus???? my virus checker (mcaFee) does not see a virus. any suggestions? normangg

I get an unsolicited window that says I need to update to version 24, even though I'm running version 24. seems like a virus???? my virus checker (mcaFee) does not see a virus. any suggestions? normangg

Tất cả các câu trả lời (3)

more options

Try disabling the WebProtect extension here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

If a link appears to restart Firefox, go ahead and do that to complete the process.

Also, I don't know what Plus-HD is. If that one isn't critical, you might want to disable that one, too.

more options

Since different malware/spyware/adware scanners target different things, you might want to run some supplemental scans. These three tools are highly regarded (and free):

more options

Your extensions list also shows a disabled TopArcades extension.


Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. you can check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

Được chỉnh sửa bởi cor-el vào