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unresponsive script mail-msktbird_3.js - TB hangs (McAfee addon installed)

  • 2 tontu
  • 18 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Wayne Mery

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When starting Thunderbird (45.2.0) under Windows 8.1, after a few seconds TBird hangs with the message:

Warning: Unresponsive script: A script on the page may be busy, or it may have stopped responding..... Script: chrome://msktbird/content/mail-msktbird_3.js:566

After several minutes it frees up for a while and then fails again.


Obviously "chrome" is a misnomer, and if I look for a near match on the PC, I find: C:\Program Files\McAfee\MSK\chrome\msktbird_3.jar - 9th June 2015, size 20,221

It's the only file in there, so perhaps McAfee has mis-attributed it.

Anyway I started a case with McAfee and they cannot find anything wrong. "Contact supplier" was all they could say.. They did try - re-installing etc. - but no difference.

When starting Thunderbird (45.2.0) under Windows 8.1, after a few seconds TBird hangs with the message: Warning: Unresponsive script: A script on the page may be busy, or it may have stopped responding..... Script: chrome://msktbird/content/mail-msktbird_3.js:566 After several minutes it frees up for a while and then fails again. Obviously "chrome" is a misnomer, and if I look for a near match on the PC, I find: C:\Program Files\McAfee\MSK\chrome\msktbird_3.jar - 9th June 2015, size 20,221 It's the only file in there, so perhaps McAfee has mis-attributed it. Anyway I started a case with McAfee and they cannot find anything wrong. "Contact supplier" was all they could say.. They did try - re-installing etc. - but no difference.

Wayne Mery moo ko soppali ci

Saafara biñ tànn

barringd,

Hey, did you situation improve??

We cannot tell unless you tell us.

Thanks Wayne

Jàng tontu lii ci fi mu bokk 👍 2

All Replies (2)

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barringd said

Anyway I started a case with McAfee and they cannot find anything wrong. "Contact supplier" was all they could say.. They did try - re-installing etc. - but no difference.

Someone there is probably playing dumb.

Does disabling McAfee at tools | addons | extensions help? (please tell us)

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Saafara yiñ Tànn

barringd,

Hey, did you situation improve??

We cannot tell unless you tell us.

Thanks Wayne