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I can't close a pop up window after entering information

  • 2 tontu
  • 2 am na jafe-jafe bii
  • 27 views
  • i mujjee tontu mooy timtoonz

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On a few websites, when asked to enter some information in a pop up window, after entering the information, the "submit" button at the bottom of the window does not work, and the pop up window won't close. Notably: paypal shipping and FedEx email tracking results. I have to use a different browser to make it work. Long time issue with firefox here; have tried refreshing, deleting cookies, cache, etc. Nothing helps

On a few websites, when asked to enter some information in a pop up window, after entering the information, the "submit" button at the bottom of the window does not work, and the pop up window won't close. Notably: paypal shipping and FedEx email tracking results. I have to use a different browser to make it work. Long time issue with firefox here; have tried refreshing, deleting cookies, cache, etc. Nothing helps

Saafara biñ tànn

Hi timtoonz, Do you have 'Block Pop-up Windows' checked in Options -> Privacy & Security -> Permissions? Add an exception for those sites and see if it works.

Jàng tontu lii ci fi mu bokk 👍 2

All Replies (2)

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Saafara yiñ Tànn

Hi timtoonz, Do you have 'Block Pop-up Windows' checked in Options -> Privacy & Security -> Permissions? Add an exception for those sites and see if it works.

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Yes, this seems to have solved the issue!

  Thank you so much!