Firefox Community Forum

Hi all,

Since recently Firefox keeps redirecting me as if I'm in Switzerland where I haven't been to ever since I use the internet. My location is in Croatia. I have tried to clear cache, cookies and browsing history multiple times, use incognito mode, my language is setup to English and I don't use VPN. Nothing helped. This unfortunately requires deeper dive because I can say for certainty that an individual who illegally surveils my device deliberately made this change and something needs to be done on Mozilla's end. Is there a way to directly contact Mozilla's support or what would you suggest to do to solve this issue?

Many thanks,

Lana

Hello

I reinstalled windows 10 on my laptop with keeping my personal files intact. During the installation process Firefox was removed. After Windows was back I reinstalled Firefox and it works just fine except none of the old information, passwords, bookmarks etc are there and I tried just about everything to retrieve them but no luck. I tried to bring up profiles but only the new one was listed as default. What can I do? Thanks for your help.

Peter

Hello,

after update of window 11 to 24H2, Firefox keeps crashing on start. I completed deinstalled Firefox, rebooted and installed again, no effect. I switched off hardware acceleration and all add-ins and selected system theme, no effect. No crash occurs when started in troubleshoot mode. I did a clean-up (in troubleshoot mode), no effect. What should I do now? Where is the error log?

Regards Christian

Hi, I accidentally did a refresh on my Firefox (Win 11) and therefore I now have an "Old Firefox Data" folder on my desktop and Firefox is completely almost back to stock.

I have lost all extensions, customizations, settings and other configurations. Luckily, I had taken a backup of my bookmarks prior to doing this.

How do I return everything (including extensions) back to pre-refresh state?

Thank you.

i had setup a new windows and when i tried to sync my Firefox data i found nothing and all my bookmarks and passwords was lost.

i need you support to recover my data.

I'm trying to measure power consumption in Firefox using automation. My goal is to get power consumption metrics for specific webpage loads.

What I've tried: 1. Using Puppeteer with Firefox's profiler:

  - Enabled power profiling preferences
  - Used the Profiler CDP commands
  - Got profile data but no power metrics

I know Firefox DevTools has power profiling capabilities in the Performance panel, but I need to access this programmatically. Is there a way to: 1. Access the same power metrics that Firefox's Performance panel shows? 2. Get power consumption data through Firefox's debugging protocol or any other API? 3. Enable and collect power profiling data in an automated way?

Any guidance on the correct approach would be greatly appreciated!

When playing videos in Facebook after a few of them I get a blue circle spinning . When I use chrome I don't have a problem.I have had Firefox for over 10 years ,if I cannot fix this Em going to have to use chrome

A few months ago after an update to Firefox the window would open but be transparent with no controls visible. I tried the refresh Firefox option which worked but left other problems. A website has a medium blue header at the top with white fonts (links) on it, which still appear that way in Chrome and Opera, but since the refresh the header is black with black fonts in Firefox (which of course you can't see). There are also variations of this problem on some other other websites. The only way I can see links on those sites is to set color management to override 'always'. Is there any way to fix this problem? Thanks Mike

I've used Norton Safe Search on FireFox for years with no problem. But few weeks back, when I use Safe Search, it does no longer brings back the green checks indicating the site is safe. It works with Edge, but not with FireFox. I've contacted Norton and still waiting to get a response. Anyone have idea as to what is going on and how to fix it?

thanks -

Hi, I'm having issues because I don't seem to have fully migrated from my old version of Firefox to the new one installed by auto update. The two versions are running in parallel causing some major conflicts and incompatibilities, e.g. my open tabs are not showing in the new version (even though I've tried to update my Profile:default), it's not interfacing with my password manager app, links are opening in the new version. I'd be really grateful to know how I can resolve this (please note that I'm not a technically advanced user).

1950craigmillar

Nov 21, 2024, 02:40 CST

I love Firefox, but I can't find an answer to why the keyboard input lags 5-10 seconds. This is always noticeable in NYT Games like Wordle, but not Bluesky, for instance. I use Chrome now for NYT but eventually I'll go back to stay if I can't fix this, which is a shame as it's the best browser around. Thank you for your help.

1. navigator-toolbox>toolbar:not(#toolbar-menubar):not(#TabsToolbar):not(#nav-bar) {

   padding: 0px 4px 4px !important;
 }

  .tabbrowser-tab[fadein]:not([pinned]):not([style*="max-width"]){
   max-width: 300px !important;

}

1. tabbrowser-tabs {

 --tab-min-height: 36px !important;
 height: 36px !important;

}

#tabs-newtab-button {
   margin-left: 13px !important;
   margin-bottom: -1px !important;
 }
.tabbrowser-tab {
   margin: 0 -14px 0 -3px !important;
 }
 
 .tab-background{
   margin: 0 10px !important;
   background: #F0F2EA;
   background-clip: border-box;
   border: none !important; 
   -moz-transform: perspective(80px) rotateX(8deg) !important;
  -webkit-transform: perspective(80px) rotateX(8deg) !important;
   outline: none !important;
   border-top: 1px solid #7E7B7B !important;
   border-right: 1px solid #7E7B7B !important;
   border-left: 1px solid #7E7B7B !important;
   border-radius: 9px 9px 0 0 !important;
  margin-bottom:-1px !important;   

}

  .tabbrowser-tab:hover > .tab-stack > .tab-background:not([selected="true"]) {
   background-color: #D1D5C6 !important;
 }
 
 .tabbrowser-tab[selected="true"] .tab-background {
   background: #F0F2EA !important;
 }
 
 .tabbrowser-tab[selected="true"] .tab-text.tab-label {
   color: black !important;
 }
 
 .tab-line {
   display: none !important;
 }
 
 .tab-content {
   padding: 0 25px !important;
 }
 
  /* for backward compatibility */
 .tabs-newtab-button.toolbarbutton-1 {
   margin-left: -0px !important;
 }
 
 .titlebar-placeholder[type="pre-tabs"] {
   border-inline-end: initial !important;
 }
 
 #tabbrowser-tabs:not([movingtab])>.tabbrowser-tab[beforeselected-visible]::after,
 #tabbrowser-tabs[movingtab]>.tabbrowser-tab[visuallyselected]::before,
 .tabbrowser-tab[visuallyselected]::after {
   border-color: var(--tabs-border-color);
   margin-top: 0 !important;
   margin-bottom: 1px !important;
   opacity: 8 !important;
   border: none !important;
 }
 
 [tabsintitlebar]:root:not([extradragspace]) .tabbrowser-tab::after,
 .tabbrowser-tab:hover::after,
 #tabbrowser-tabs:not([movingtab])>.tabbrowser-tab[beforehovered]::after {
   border: none !important;
 }
 
 .tab-text.tab-label {
   text-shadow: initial !important;
   color: black !important;
   font-style: unset;
   text-decoration: none !important;
   -webkit-font-smoothing: antialiased !important;
   -moz-osx-font-smoothing: grayscale !important;
 }
 
 .tabbrowser-tab:hover .tab-text.tab-label {
   color: black !important;
   text-shadow: none !important;
   -moz-osx-font-smoothing: unset !important;
 }

Hi there,

Our website is not showing to our customers and they are receiveing this error MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

We have checked our site with SSL Labs https://www.ssllabs.com/ssltest/analyze.html?d=locomotivestation.com.au and it returns showing the SSL is fine.

We can see the site and operate on Google Chrome but cannot work out why it is not displaying on Firefox.

Any suggestions?

Thanks

Firefox 132.0.2 (64-bit)

In other browsers/programm work correctly https://docs.google.com/

From me topic: https://forums.getpaint.net/topic/130993-copy-paste-image/ Im copy image from paint.net to Google docs and image broke.

Image 1 Copy part/full image from Paint.net Ctrl+C https://i.imgur.com/bIQTdr0.png 2-3 Image after paste Ctrl+V in Google docs and this broke https://i.imgur.com/5J8lx7j.png https://i.imgur.com/HRqXvHT.png 4 Copy image from paint.net to Discord good work https://i.imgur.com/osHLsGa.png 5 Copy-paste from discord to Google docs also broke transparent. https://i.imgur.com/nSNdfk7.png

6 Im copy white square from Paint.net Ctrl+C https://i.imgur.com/BbCA2Tq.png 7 After paste Ctrl+V in Google doc, black line appeared. Broke image https://i.imgur.com/gR0sEzq.png

Not only me https://bugzilla.mozilla.org/show_bug.cgi?id=1866655 https://support.mozilla.org/en-US/questions/1436969 https://github.com/graphics32/graphics32/issues/257 https://community.atlassian.com/t5/Confluence-questions/Screenshots-are-corrupted-when-pasting-from-paint-net-into/qaq-p/2581186#M290501 https://forums.getpaint.net/topic/124628-1-px-line-on-top-of-every-image-pasted-into-firefox-from-paintnet/ - 2 page ideas how fix https://forums.getpaint.net/topic/124444-screenshots-are-corruptedshifted-when-pasting-from-paintnet-into-firefox

Hi

Reinstalled Win 10 pro on my i7 4th gen 16gb RAM 250 SSD copied firefox profile folder which brings back all my windows tabs bookmarks etc

I now get tabs crashing constantly

Before the reformat I used Norton 360 at mostley default settings for over 6 months with no problems,

tried turning things off in Norton

Norton 360 is reinstalled: browser extensions, password manager, norton homepage, norton safeweb, norton safesearch are all not installed Browser and browser data protection is on, VPN is off turned off auto protect and smartfirewall

use to use adblockplus and privacy badger firefox add ons with no problem these are now off

Ive refreshed startup and cleared startup cache

maybe when I copied the profile across it missed some files however I did zip the old profile folder and copied its a big file 690MB unzipped

crash reports

Crash ID: bp-8c10712c-d0a1-4794-a650-97fa20241120 Crash ID: bp-cfda1f88-afc4-4888-969e-01f080241120 Crash ID: bp-52c67cf0-5704-432a-bda9-017310241120 Crash ID: bp-41fe5c53-4786-4042-a25a-76f890241120 Crash ID: bp-9ac67edf-99fe-4422-ba95-3dea50241119

see included images of what looks corrupted addons and settings section in firefox settings

not sure what to do now

Firefox version 132.0.1 Thunderbird version 128.4.0esr O/S: PCLinuxOS Debian Edition (Debian 12 Bookworm) with KDE 5

I am getting a "Click" sound effect when I click Menu Bar items in both Firefox and Thunderbird, Bookmarks in Firefox, Folders in Thunderbird and some other items in both. I can not find a way to turn it off. It does not happen in any other applications, including other web browsers that are forked from Firefox, so I think it is a Mozilla problem.

This is a relatively new installation that was set up copying settings from Firefox on Windows 10 using Firefox Sync. I did not copy anything from Windows Thunderbird because my email is IMAP which brings in everything from the server. I am not getting this clicking sound in Windows Firefox and Thunderbird.

I am GUESSING that the sound effect is due to an Accessibility setting that is buried somewhere, maybe in one of the text-based "about...." configuration files, but I don't know where to look. I have gone through the Linux KDE System Settings and the Settings in Firefox and Thunderbird several times trying to find it. I will note that I set up Firefox and Thunderbird in the same Linux distro on a laptop also using Firefox Sync and do not have this problem with the laptop. Can anyone tell me where to look to get rid of this irritating noise?

Thank You!