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Support Problem

I am needing to speak with someone to get them to replace my "Pro" version that I have had for years. Recently someone at Adobe responded to my inquiry on another matter… (jàng ci lu gën a bari)

I am needing to speak with someone to get them to replace my "Pro" version that I have had for years. Recently someone at Adobe responded to my inquiry on another matter and when they did they somehow removed the "Pro" functions leaving me with some very basic version of Adobe that is not what I have always paid for. And, I need this corrected now as I'm up against a deadline. bold text

Asked by bgaddis am na 1 waxtu

Last reply by bgaddis am na 7 simili

Replacing old email address

I started with Firefox in 2000. I listed my email as [edited] @sbcglobal.net. It appears that company was bought out by another provider (ATT?). I need to remove sbcgloba… (jàng ci lu gën a bari)

I started with Firefox in 2000. I listed my email as [edited] @sbcglobal.net. It appears that company was bought out by another provider (ATT?). I need to remove sbcglobal and replace it with a new email address but to do so I need a code, but Mozilla will only send it to the sbcglobal site. How can I change? Thanks in advance

Asked by Thomas O'Connor am na 5 fan

Last reply by Thomas O'Connor am na 10 simili

individual user name/password storage is missing

I have had software problems recently and have lost a number of functions that I could use your help with. My browser is Firefox. And for my home page I use "my.earthlink… (jàng ci lu gën a bari)

I have had software problems recently and have lost a number of functions that I could use your help with. My browser is Firefox. And for my home page I use "my.earthlink".

Upon completion of the repair, I discovered that all my stored passwords and user names were lost. I had 189 protected items that are now gone. Does your program (Mozilla/Firefox) have a cloud file or another method to retrieve this information?

Asked by larry kizer am na 41 simili

Remove "News" on new tab page

Hi. Recently, in my Firefox browser on Windows, there is a new "News" section on the new tab page - how can I get rid of this?? I like the Pocket stories on the new tab… (jàng ci lu gën a bari)

Hi. Recently, in my Firefox browser on Windows, there is a new "News" section on the new tab page - how can I get rid of this??

I like the Pocket stories on the new tab page, precisely because they are usually *not* news - they are interesting, thought-provoking, or quirky stories that provide a break from actual news headlines. I need to escape the actual "breaking news." Please allow users to get ride of the "real" news section.

Asked by austenfarrell am na 43 simili

Extensions Require Disable/Re-Enabling on every restart

I am currently running Firefox on desktop (128.4.0esr) version. The last few addons that I have installed are not working properly. Or rather, they work just fine, but w… (jàng ci lu gën a bari)

I am currently running Firefox on desktop (128.4.0esr) version.

The last few addons that I have installed are not working properly. Or rather, they work just fine, but when I close Firefox and re-open it later, they seem to fail to actually enable. I must go to the about:addons page, disable the addon, and then re-enable it for it to actually work. If I do not do this, it will not be on my toolbar, and the Extensions sidebar button does not show the addon in the list. It's as if it isn't properly installed.

After reading this post: https://support.mozilla.org/en-US/que.../1420017 I thought maybe my extensions db got corrupted somehow, so I followed their instructions and deleted the extensions.databaseSchema config. And wouldn't you know it, it worked! Once I restarted Firefox, I saw some notifications in the main sidebar menu and was greeted with this: Notifications Once I clicked through them and enabled, everything seemed fine.

However after closing firefox again, the problem comes back. Those exact extensions that I manually approved upon restarting are the ones that are giving me troubles and not enabling properly. An interesting thing I noticed is that these all seem to be extensions that require additional permissions. I enabled the addon and gave them the permissions they requested, so I don't know why they are failing to enable properly on startup.

I want to permanently fix the problem

Asked by Delfofthebla am na 5 fan

Last reply by Delfofthebla am na 2 waxtu

Bing override

Hi - I have Firefox set as my default browser and Google as my search. It still shows up in my settings as Firefox (default). For some reason, even when I click on the Fi… (jàng ci lu gën a bari)

Hi - I have Firefox set as my default browser and Google as my search. It still shows up in my settings as Firefox (default). For some reason, even when I click on the Firefox icon, Bing overrides it and takes me to the Bing browser / search page. I have gone through settings a dozen times and cannot figure out how to fix this! Help!

Asked by Amy Johnson am na 3 waxtu

Jumbled, superimposed, illegible and missing text

That's pretty much it. Not entire web pages but a few words up to an entire line of text rendered in such a way as to be illegible. Most frequently, it looks like letters… (jàng ci lu gën a bari)

That's pretty much it. Not entire web pages but a few words up to an entire line of text rendered in such a way as to be illegible. Most frequently, it looks like letters are superimposed with other letters. But also letters can be missing (e.g. baby becomes bab) or even occasionally rendered as what look like superscripts. Oddly, if I move the cursor over the bad text, it changes to what it should be. Or sometimes I have to select the text. Very rarely, nothing fixes it. This started with a system crash recently that required rebuilding a substantial chuck of hardware and a clean reinstall of Windows. A few days ago, I also did a clean reinstall of Firefox but the problem persists.

Asked by pjcamp am na 3 waxtu

POST Fetch with timeout in URL Loops Requests 10 times

Scenario: I am running a node.js UI that proxies requests to the backend API. When `timeout=10` (or any valid timeout) is located in the request URL, the request will be … (jàng ci lu gën a bari)

Scenario: I am running a node.js UI that proxies requests to the backend API. When `timeout=10` (or any valid timeout) is located in the request URL, the request will be proxied at the timeout interval ten times. In this example, every ten seconds it will reattempt for ten attempts.

If I run the same code in another browser's console, it is only executed once.

I am suspecting that there is some pre-parsing of the URL that is occurring that is making this happen.

Fetch Command: ``` await fetch("http://localhost:8080/config?timeout=10", {

   "credentials": "omit",
   "headers": {
       "User-Agent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:132.0) Gecko/20100101 Firefox/132.0",
       "Accept": "application/json",
       "Accept-Language": "en-US,en;q=0.5",
       "Content-Type": "application/json",
       "Sec-Fetch-Dest": "empty",
       "Sec-Fetch-Mode": "cors",
       "Sec-Fetch-Site": "same-origin",
       "Priority": "u=0",

"Timeout": 40

   },
   "referrer": "http://localhost:8080/swagger/index.html?config=/config/swagger",
   "method": "POST",
   "mode": "cors"

}); ```

In the POST API, there is a 30 second sleep, then it raises a 408 error code.

Environment: Firefox 132.0.2 (64-bit) Windows 10

Asked by Gene Burch am na 3 waxtu

Drop-down menu doesn't work (Mac). It does in Chrome and Safari.

Hey All: On this website: https://fred.stlouisfed.org/ https://fred.stlouisfed.org/ Upper-right My Account drop-down menu. Click, and it simply disappears. In Chrome a… (jàng ci lu gën a bari)

Hey All:

On this website: https://fred.stlouisfed.org/ https://fred.stlouisfed.org/

Upper-right My Account drop-down menu. Click, and it simply disappears.

In Chrome and Safari it pops up a Login form.

I've turned off popup blocking in Firefox, no change.

I'm guessing there's a simple fix, suggestions welcome.

Thanks,

Steve

Asked by steve658 am na 4 waxtu

Last reply by steve658 am na 4 waxtu

PIN icon to the toolbar.

I cannot pin the extension to the toolbar. The extension is not shown in the puzzle icon dropdown, and it is not in the overflow. Please add an automatic pin to the too… (jàng ci lu gën a bari)

I cannot pin the extension to the toolbar. The extension is not shown in the puzzle icon dropdown, and it is not in the overflow. Please add an automatic pin to the toolbar when a new extension is added! How do I pin it now?

Asked by Islenya am na 5 waxtu

Last reply by Islenya am na 4 waxtu

Firefox won't connect to any websites

Even after attempting everything in the "Firefox can't load websites but other browsers can" section, my pages (youtube, pinterest, bluesky, etc.) still won't load, Are t… (jàng ci lu gën a bari)

Even after attempting everything in the "Firefox can't load websites but other browsers can" section, my pages (youtube, pinterest, bluesky, etc.) still won't load, Are there any further fixes I can try? I really don't want to swap back to chrome.

Asked by trigger zappe am na 15 waxtu

Last reply by trigger zappe am na 4 waxtu

Why Am I Not Allowed To Fill Out Forms Anymore?

I thought I was able to set my computer browser to remember how to fill out forms that I have filled out in the past. Now, all of a sudden, I go the the form page click … (jàng ci lu gën a bari)

I thought I was able to set my computer browser to remember how to fill out forms that I have filled out in the past. Now, all of a sudden, I go the the form page click on its first line to bring up my necessary information, & all I get is a blank page.

What happened?

Thank you.

Asked by ChrisG am na 4 waxtu

Download problem

Firefox does not download since two or three weeks. Even after following all the advices in the www, after complete renewing firefox. So I must always use another browser… (jàng ci lu gën a bari)

Firefox does not download since two or three weeks. Even after following all the advices in the www, after complete renewing firefox. So I must always use another browser to download. I have no idea what to do after all. Can you help?

Asked by winterberg.peter am na 5 waxtu