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Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Problem with Matterport 3D tours

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  • Impendulo yokugqibela ngu cor-el

kmwbeachphotos
kmwbeachphotos
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I get a black screen when clicking on the Explore 3D Tour. I can see the Dollhouse view but not the images of the rooms. I have disabled the Add-ons and checked for updates. I have not been able to find any answers. I can view the 3D tour in Microsoft Edge but not in Firefox or Chrome. So the graphics card is good. Please help !!!!

I get a black screen when clicking on the Explore 3D Tour. I can see the Dollhouse view but not the images of the rooms. I have disabled the Add-ons and checked for updates. I have not been able to find any answers. I can view the 3D tour in Microsoft Edge but not in Firefox or Chrome. So the graphics card is good. Please help !!!!
Iqhotyoshelwe imifanekiso ekwisikrini

All Replies (1)

cor-el
cor-el
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Do you see any WebGL related (error) messages in the Web Console?

How many 3D tours are there on the page?

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required) ?